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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,044 reviews
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because you've had it on sale at a consistent price, prior to and subsequent to the global supply chain break down for "chips". Figured that with supply buckling, inflation coming, I better go ahead and get while the getting is good, and lo and behold, it's EXCELLENT and I have no regrets. I haven't looked this week, but I bet that when your old inventory gets really thin, the price will spike. Heck, it went back up to $899.00 before I bought my unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Surface 7. It was very easy to get it set up similar to my Surface 3. I love the hello sign in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're happy to hear it was easy for you to set up and you’re enjoying the Windows Hello sign in options. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop/ tablet. I use it for online classes and light games. Camera is alright it gets the job done, though low light maybe an issue. Overall great product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sebastian,

      It's great to hear that Surface Pro 7 fits your needs for taking online classes and gaming. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I loved it - amazi f quality - it was great it was also very beach fast and I frankly really enjoyed using it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing super fast and i love before a had the surface pro 3 and now l got the surface pro 7 and it's. A great devise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Could not be happier with the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest gift for a graduate heading to college. Surface Pro is so versatile and easy to handle that it makes for a perfect choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Surface Pro. We utilize these laptops within our company for our technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been of great use for taking notes in class and being able to view my spread sheets at the same time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does everything i need and light to travel with, h

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing. i use it for traveling and it is the best portable computer i have ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I love everything about it. One fault is that the battery life is about 5 hours, and it said it would be 10.5 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a Mac for many years and now due to the way we do business via technology, I must now be flexible. I love this device. I just have to learn to use it. The challenge that I am having is placing the screen protector cover over it, getting all of the air bubbles out and when I finally did, I can't click on an icon and open it-had to remove it. So now I've wasted $ on this screen protector. I'm hoping someone from Best Buy could help me with this challenge. Otherwise, once I'm fully up to speed on the features, this is going to be an awesome device to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Pro 7

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Traded in my air mac for this surface pro 7. Easy to use, does it all and really light and handy to travel with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Frank,

      Welcome to the Surface family! It's great to hear that you love your new Surface Pro 7 and how portable and easy to use it is. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has blacked out on a few times but it may be due to the room being pitch black and it thinking it's not being used. Other than that I like it, really lightweight and flexible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave some feedback about your experience with Surface Pro 7. We're pleased to hear the lightweight and flexible design of your new Surface has impressed you so far. If you ever need any assistance with your Surface our support team can always be reached via this link here: https://aka.ms/AA4rbq6.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it to teach math online via Zoom since the start of COVID shut our college campus down. Has been wonderful running all of the programs I need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jay,

      It's great to hear that Surface Pro 7 fits your needs for remote teaching. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gift for the season

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very nice. Easy to carry around and really light weight. Thus is way better than ipad because its an actual computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed upgrade. I am excited to use my Surface for personal, professional, and school endeavors. Portable and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    DJNP Services llc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice ever. I bought this for my Niece who is going to Architectural school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop and tablet in the industry. The S pen makes it really nice too. I would recommend this to anybody.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No complaints apart from sub par battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean design and can handle most things you throw at it. But the battery life isn't the best. Sometimes it's last 4ish hours. Other times it's drains in a flash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right screen size for my 75 yr old eyes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Purchased for my wife. She loves the size and the compactness. Also her case has a back support stand. Very satisfied.

    I would recommend this to a friend