Customer Ratings & Reviews
- Model:
- VDV-00001
- |
- SKU:
- 6375055
Customer reviews
Rating 4.6 out of 5 stars with 2044 reviews
(2,044 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased due starting a two new roles at the same time and wanted the flexibility to work on the go in small form-factor. Love the design of the Surface Pro 7, build quality is great and I have experienced solid battery life.
I would recommend this to a friendRated 5 out of 5 stars
Son Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful… I returned it back because it came without a charging cord on an open box. I needed to buy charging cord for $80.00 (not new) extra it was too much… on top of that I have to buy a keyboard. Too much for a 11 year old.
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 4 out of 5 stars
nice tablet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the charger and the keyboard being magnetic.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
great for on the go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but would be better if it came with pen and keyboard
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money???
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my Surface for a year now and I have completely enjoyed it. I do property inspections now, so it's the perfect size to carry with me to complete my insured forms at the property. Great buy.
I would recommend this to a friendRated 5 out of 5 stars
Love so much!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface pro! The quality in the design and in the screen is alone worth the purchase, I am a real estate agent and I use several programs and I haven't had one issue. I love that I can even add more storage to this just in case I run out as well.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatile laptop for my college kids. Would but again
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace 5th generation M3 Surface Pro. Ended up returning it because the battery life was very poor. I was lucky if I could get 4 hours of use with this tablet. For this reason, I returned it and purchased Surface Pro X which has much better battery life.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought two great laptop. Easy to use can carry anywhere
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Terrible Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is 4 hours when you surf the web. I’ve had two tabs open and the battery drains 30% over half an hour. Terrible product! Microsoft needs to fix this ASAP!!!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
I love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, easy to use. Long battery life. Easy to navigate.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Tablet for college students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and does very well with college courses.
I would recommend this to a friend Rated 3 out of 5 stars
Great camera and size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera dims when your slightly out of range. It’s not a good camera for tying fast, it stalls a lot as well as freezing a lot. I have to shut it on and off so it can unfreeze. And for a new “good” computer this is very disappointing and a waste of money!!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
best laptop ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop ! i absolutely love it deffinitely worth the money! It has so many different features that ive never seen on a laptop before . I cant wait to start trying out the 3d imaging it has as well. Microsoft gets a 100% 5 stars from me for this one.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Great for a tech challenged senior citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will do much more than I need it to do. I'm satisfied.
I would recommend this to a friend Rated 4 out of 5 stars
Solid product. Different hookup than SP6.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, perfect for my wife in grad school. Only disappointment is that Microsoft keeps changing dock compatibility. I have a dock that links to two monitors that I use for my Surface Pro 6. The Surface Pro 7 almost fits but they changed the ports ever so slightly so it would not. Had to purchase separate cord to connect.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use. Good interface. Good graphics
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Computer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of the surface line. The product is responsive, and the only issues I have had so far is that it occasional disconnects from the wifi network. I also have a Surface Go and have noticed the same issue. Other than that issue, it's an excellent laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled that you love your new Surface Pro 7! If you continue to experience issues with disconnects from Wi-Fi, we first recommend making sure that your drivers and firmware are updated. If that doesn't help, try running the Surface Diagnostic Toolkit. For more information, go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
Hope that helps,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
Love the Suface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Surface 3 for about years an loved it. as everything else, it started slowing down and felt it was time to upgrade. Went in to the store and talked with a salesman who went over all the features. Messed around with it an was very impressed. I guess I am a Surface guy
I would recommend this to a friendRated 4 out of 5 stars
Cover and Pen?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales person, Zeften, sold us a surface pro 7 with cover and pen (so we thought). However when I received my laptop, no cover or pen in the box. Come to find out those are sold separately. As a matter of fact I chose the red one because I would have to wait for the black one. We asked twice if it comes with a pen.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your experience purchasing your new Surface Pro 7 hasn't lived up to expectations. Unfortunately, Surface Pen and Surface Pro Signature Type Cover are sold separately and not included with this Surface. To give feedback to Best Buy, we recommend contacting their Customer Service here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Surface Customer Care






















