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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,044 reviews
  • Rated 4 out of 5 stars

    Great Design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased due starting a two new roles at the same time and wanted the flexibility to work on the go in small form-factor. Love the design of the Surface Pro 7, build quality is great and I have experienced solid battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful… I returned it back because it came without a charging cord on an open box. I needed to buy charging cord for $80.00 (not new) extra it was too much… on top of that I have to buy a keyboard. Too much for a 11 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the charger and the keyboard being magnetic.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great for on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but would be better if it came with pen and keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money???

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Surface for a year now and I have completely enjoyed it. I do property inspections now, so it's the perfect size to carry with me to complete my insured forms at the property. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro! The quality in the design and in the screen is alone worth the purchase, I am a real estate agent and I use several programs and I haven't had one issue. I love that I can even add more storage to this just in case I run out as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile laptop for my college kids. Would but again

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace 5th generation M3 Surface Pro. Ended up returning it because the battery life was very poor. I was lucky if I could get 4 hours of use with this tablet. For this reason, I returned it and purchased Surface Pro X which has much better battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two great laptop. Easy to use can carry anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Terrible Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is 4 hours when you surf the web. I’ve had two tabs open and the battery drains 30% over half an hour. Terrible product! Microsoft needs to fix this ASAP!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use. Long battery life. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Tablet for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and does very well with college courses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera dims when your slightly out of range. It’s not a good camera for tying fast, it stalls a lot as well as freezing a lot. I have to shut it on and off so it can unfreeze. And for a new “good” computer this is very disappointing and a waste of money!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop ! i absolutely love it deffinitely worth the money! It has so many different features that ive never seen on a laptop before . I cant wait to start trying out the 3d imaging it has as well. Microsoft gets a 100% 5 stars from me for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for a tech challenged senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do much more than I need it to do. I'm satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product. Different hookup than SP6.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfect for my wife in grad school. Only disappointment is that Microsoft keeps changing dock compatibility. I have a dock that links to two monitors that I use for my Surface Pro 6. The Surface Pro 7 almost fits but they changed the ports ever so slightly so it would not. Had to purchase separate cord to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Good interface. Good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of the surface line. The product is responsive, and the only issues I have had so far is that it occasional disconnects from the wifi network. I also have a Surface Go and have noticed the same issue. Other than that issue, it's an excellent laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Suface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Surface 3 for about years an loved it. as everything else, it started slowing down and felt it was time to upgrade. Went in to the store and talked with a salesman who went over all the features. Messed around with it an was very impressed. I guess I am a Surface guy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cover and Pen?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person, Zeften, sold us a surface pro 7 with cover and pen (so we thought). However when I received my laptop, no cover or pen in the box. Come to find out those are sold separately. As a matter of fact I chose the red one because I would have to wait for the black one. We asked twice if it comes with a pen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that your experience purchasing your new Surface Pro 7 hasn't lived up to expectations. Unfortunately, Surface Pen and Surface Pro Signature Type Cover are sold separately and not included with this Surface. To give feedback to Best Buy, we recommend contacting their Customer Service here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft