Customer Ratings & Reviews

I really like the charger and the keyboard being magnetic.

Great but would be better if it came with pen and keyboard

Great versatile laptop for my college kids. Would but again

I love it, easy to use. Long battery life. Easy to navigate.

I purchased this to replace 5th generation M3 Surface Pro. Ended up returning it because the battery life was very poor. I was lucky if I could get 4 hours of use with this tablet. For this reason, I returned it and purchased Surface Pro X which has much better battery life.

Battery life is 4 hours when you surf the web. I’ve had two tabs open and the battery drains 30% over half an hour. Terrible product! Microsoft needs to fix this ASAP!!!!

bought two great laptop. Easy to use can carry anywhere

I love my surface pro! The quality in the design and in the screen is alone worth the purchase, I am a real estate agent and I use several programs and I haven't had one issue. I love that I can even add more storage to this just in case I run out as well.

Very easy to use and does very well with college courses.

It will do much more than I need it to do. I'm satisfied.

Easy to set up, easy to use. Good interface. Good graphics

The camera dims when your slightly out of range. It’s not a good camera for tying fast, it stalls a lot as well as freezing a lot. I have to shut it on and off so it can unfreeze. And for a new “good” computer this is very disappointing and a waste of money!!!!

Beautiful… I returned it back because it came without a charging cord on an open box. I needed to buy charging cord for $80.00 (not new) extra it was too much… on top of that I have to buy a keyboard. Too much for a 11 year old.

Great product, perfect for my wife in grad school. Only disappointment is that Microsoft keeps changing dock compatibility. I have a dock that links to two monitors that I use for my Surface Pro 6. The Surface Pro 7 almost fits but they changed the ports ever so slightly so it would not. Had to purchase separate cord to connect.

Had a Surface 3 for about years an loved it. as everything else, it started slowing down and felt it was time to upgrade. Went in to the store and talked with a salesman who went over all the features. Messed around with it an was very impressed. I guess I am a Surface guy

I love the design of the surface line. The product is responsive, and the only issues I have had so far is that it occasional disconnects from the wifi network. I also have a Surface Go and have noticed the same issue. Other than that issue, it's an excellent laptop.

great laptop ! i absolutely love it deffinitely worth the money! It has so many different features that ive never seen on a laptop before . I cant wait to start trying out the 3d imaging it has as well. Microsoft gets a 100% 5 stars from me for this one.

Our sales person, Zeften, sold us a surface pro 7 with cover and pen (so we thought). However when I received my laptop, no cover or pen in the box. Come to find out those are sold separately. As a matter of fact I chose the red one because I would have to wait for the black one. We asked twice if it comes with a pen.

Works well for all my business needs. Easy to use on the go!

Initially I really wanted to keep this Microsoft Surface. I liked its versatility, being able to use it exactly as I would a laptop, and as a tablet as well, along with the ease of attaching or disengaging the keyboard, and having the built-in kickstand was a plus. The graphics and clarity of the screen was good, although not as crystal clear and defined as the screens of comparable Samsung or Apple iPad tablet screens. Responsiveness of the touchscreen was also not as good, but adequate. I did appreciate the inclusion of a microSD slot for easy and cheap memory expansion, and a USB-C port that can also charge the tablet along with the included proprietary charger. The proprietary charger connects with a nice magnetic-type connector which I really liked. There is also a standard USB-A port. However, upon using the tablet for several days, I noticed a steady pattern of WiFi and Bluetooth connection issues. The WiFi connection would slow down considerably and I would have to wait a while after clicking on anything, and all the waiting and buffering became intolerable. And I know for a fact it was not an issue on our end because we have fast internet speeds and all of our other devices were having no connection problems whatsoever—streaming on our tv’s, our family all using our tablets, phones, laptops, etc.—no issues at all, just problems with this Surface. Bluetooth connection was also bad, whenever we would try to use any of our wireless headphones. The style, brand, price range, type of headphones did not matter—we tried our AirPods, our $300+ wireless headphones, $15 wireless headphones, all to no avail. The connection would frequently stutter as we listened to music, or give static. In the end I returned this Microsoft Surface mainly because of the internet connection issues—no matter the other pluses of its use, form factor and configurations, having an unreliable internet connection is a definite dealbreaker.