Customer Ratings & Reviews

It’s a great Laptop on is very easy to take with you

I have had my Surface for a year now and I have completely enjoyed it. I do property inspections now, so it's the perfect size to carry with me to complete my insured forms at the property. Great buy.

Its ok but not great. I had 2 choices this or the iPad Pro. I chose this and honestly now i think that iPad would had been a better choice. Don't expect the pen and writing experience as smooth as the iPad. It has horrible battery life too.

It's not as powerful as a PC, and doesn't come with what would make it a computer, so basically what you have here is a tablet that you can try to count on not failing in a few years. Keyboard, stylus, etc, sold separately. Returned. Just not worth the investment.

So far so good, I wish it was more comfortable when using on my lap. But honestly it gets the job done, I did find that it lagged when I had multiple tabs open in the web browser. I would recommend it for college, it has enough power to get through a long day. And connects perfectly to wireless headphones and printers.

This was a gift for our son who does a lot of photo edits/videos with go pro. Decent price range at time and seems to do everything he needs. Bot sure as he gets more advanced, what he will need but for beginners this is definitely great quality.

The product works really well for what I’m using it for (college student) I give it a 4 mostly because there is a lot to learn when knowing how to use it and I wish it was a little bit more simplistic. It’s great for taking to class or work and the battery life is pretty good, so it is pretty good in value.

I purchased due starting a two new roles at the same time and wanted the flexibility to work on the go in small form-factor. Love the design of the Surface Pro 7, build quality is great and I have experienced solid battery life.

I was looking for a laptop for everyday needs. It was the surface pro vs MacBook Air. I purchased the Surface Pro 7 04/2020 because it had touchscreen and a pen. I get the pen... it doesn't work. Best Buy switches it out. Still doesn't work..$99 pen. I call Microsoft they want to switch the pen out for me. GREAT! I don't want another issue so I just go to Amazon, find a $35 "pen" it woks brilliantly. Within a few months the screen starts inverting colors (around November 2020). I call Microsoft and they switch it out. Customer service was good!! Get the surface pro and immediately, started having issues with connecting to Wifi. The Wifi would just disconnect or I couldn't find the network. It seemed like restarting the computer worked, So I lived with it. Then last week, it won't connect to Wifi at all. I run to the store, get an adapter that allows me to plug in my ethernet cable. I try uninstalling the driver, reinstalling. Master reset, resetting the network a few times, I tried everything according to Microsoft Forums. Nothing... I'm not the most technological person but goodness. And of course its out of warranty. Really disappointing. I loved the touchscreen. Once I got the cheap pen from Amazon, everything worked perfectly. I finally gave up. Today I purchased the MacBook Air and couldn't be happier. I'll miss the touchscreen and being able to use a pen but I need a computer that lasts and the Surface Pro wasn't it. Hopefully my experience was a fluke but do your research!! Check reviews and known issues with Surface Pro 7 and the pen. Good luck!!!

Easy setup and quickly able to use for basic needs

I had this pc for a few weeks and so far it has been in use 24/7 I use it to browse the web watch videos and play games. Battery life is good also and there are some excellent apps out there to help you keep the surface running fast and optimal

This was a gift for someone and it was what they wanted. I wish the design was more updated as it's been the same for a few years now. I would've gone with the Pro X as that is the more recent product but didn't know how compatible ARM is with military/cac websites so the Pro 7 was the safer bet.

I am very happy with my decision. I was between and iPad and this. Love Apple products but they don’t give you many options like increasing the memory etc. The surface does and has many great apps to use for graphics and drawing ; may main interest.

It works so fast and has great facial recognition.

I absolutely love my new surface pro 7, the price for it was better than expected.it has an outstanding battery life and I can handle all my business and personal needs on it and still have plenty of space to do whatever

The product itself, not sure how to rate. Two consecutive out of box failures. That is the first failed in about three days, the second in about three weeks. Regardless, definitely 5 stars for Best Buy making things right each time.

Bought it on vacation to use because fire tablet could not do some things I needed to do for business. Left the lap top at home because I didn’t think I was going to need it. Throughly impressed don’t even use the laptop anymore.

The price is acceptable (only $699) now. And I like Microsoft product design! Besides, the operating system is Windows, which means it's more general than ios. Thus, I prefer Surface pro to iPad pro.

Surface pros are by far the best computer I’ve invested in. They don’t degrade nearly as fast as other computer/laptops/tablets that I’ve had. They are fantastic computers that are actually worth the money.

So far I really like this product. I am anticipating using this for all of my online college classes, so I will let you know how easy it is to use once we begin. I was hard connecting the wifi to my school but 3 hrs later we finally got it. I do like the features that are on it so far though.