Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $674.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,044 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a surface pro since it first came out!! Been eyeing the surface pro 7 for a month, and then decided to purchase it. Worth every cent!! The only downside to it is the storage capacity, wish it was more.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Looks nice kinda heavy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the surface go. The oldest one probably absolutely love it. This one is much bigger. Gonna take some getting used to but I think I might can get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop/ tablet pc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had two previous surface pros. Started with 2 than 4 and now 7. Awesome and powerful laptop. Very fast and the 7 seems to have some much improved battery saving options. You can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I had been looking for at a discount since it was an open box purchase. I had been considering buying a pre-owned Surface Pro 7, but the condition and price at Best Buy was too good to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 7

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! With AFFIRM I was able to purchase it open box model. It is beautiful! Absolutely great condition , works so well. Didnt realize i needed this as much as i do in my life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first touch screen laptop/tablet. It’s great, easy to use. Fast, pretty good battery life. Standby lasts a long time. Plus the keyboard is awesome, touchpad works great as well. Mainly use for excel and word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It only works with wifi

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have wifi at home, so I exchanged it for the Surface Pro x and I pay $10 a month to use internet, otherwise I had kept it. I liked the USB A connection it comes with (for the pro-x I had to buy an adapter because it comes with two USB-C connections instead).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great competitor with the Apple IPAD PRo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light design. loving going back and forth between touchscreen tablet and keyboard. Great for online learning platforms and meets. Keyboard is high functioning and fuzzy to the touch. Super fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely love how clear the screen is.!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this item since august 28,2020. so far i am quite satisfied with it and how it has been working for me. kind of hard to navigate thru and figure out how to work it. other than that and how to work the camera i would recommend to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cherry,

      It's great to hear that you're satisfied with your new Surface Pro 7! If you have any questions about how to use your new Surface, Microsoft Support may be able to help. We recommend going here for tips on getting started with Surface: https://www.microsoft.com/en-us/surface/welcome-to-surface

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Max out your specs for art

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. It’s a sleep product. However, it got so hot just running photoshop and lazy nezumi. If you’re going to buy a surface pro then don’t get the base model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an okay tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size tablet. Easy to use except I have to put down more pressure to the screen than I would with an iPad. Double tapping gets annoying but I guess it’s supposed to work like an actual computer. Works much better with a keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this for 1 month now, I can say that I am very happy with my purchase and wonder why it took so long to buy one. I replaced a Laptop and Tablet and don't miss either one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scary made easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been ten years since we bought a laptop so things have changed a lot and we were nervous but the sales associate was friendly and knowledgeable and made the transaction painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just above the surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only scratched the surface with my surface pro 7 I got it for post processing for photography so far it's doing it's job . I've been using the editing software built into the surface . Looking to get Lightroom soon to see how that handles on this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good computer and light weight powerful enough to run everyday applications. I would recommend it, Fantastic screen resolution great battery life over all I am pretty satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New surface pro

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original surface finally bit the dust after 5 years. With help from Ben, of the geek squad, I settled on a new version and have been very happy with the decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light blue color is beautiful and the keyboard is easy to use, the keys are not too close together. I also got the Surface Arc mouse which matches the unit. Very fast internet connection. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable capability.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering the purchase of a Microsoft Surface Pro for several years. COVID-19 pandemic accelerated my purchase timeline and I couldn’t be happier with the product. Absolutely no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work Tool..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using my Surface for Work.. its nice to switch between Tablet and Keypad. Its a Must have for anyone who does outside work. Sales or even Construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought this to work from home and it has exceeded my expectations. Excellent screen and easy to get up and running. I am very technically challenged so this says a lot!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Susie – We’re delighted to hear that your new Surface Pro 7 has exceeded your expectations. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft