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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,044 reviews
  • Rated 5 out of 5 stars

    The only computer to get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any of the surface pros will be a huge upgrade from your current computer. Smooth interface and enough power to allow me to perform all of my work and play with ease! Take the plunge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Firetable for the surface pro and so glad I did. It is small and compact and does more than the tablet does. At least for my needs. Love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michele – It's wonderful to hear that Surface Pro 7 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Size Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution and the quality of the tablets helps me to remain productive on my vacations without having to drag around my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Light and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use, but we had problems with the touchscreen as it didn't pop up and frequently froze. It also had battery life issues but that ended after we deleted chrome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pros were a very good purchase for work. Made customer service more interactive and the ability to dock and undock from a monitor was great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eric – It’s great to hear that Surface Pro 7 is working well for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a laptop. You can use it as a tablet when you don’t need the keyboard to watch a video. Overall I prefer it over a regular laptop for use at home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that Surface Pro 7 fits your needs for use around the home. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this for my second year of grad school and for work. It’s a great tablet with amazing note-taking abilities (the stylus is so reactive). I have no regrets.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kiki,

      We're glad that you love your new Surface Pro 7 for grad school and work needs. Thank you for sharing how great its versatile design is for taking notes; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and fourth between IPad and surface pro. Very happy I decided on the surface pro. Everything I needed and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My notebook was outdated and I was away from home needed one quick and in a hurry. Went to Best Buy told the associate what I needed and this was the Best Buy anyone could ever ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at what it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for editing on the go. The pen has been great for photo editing. Wish there was another usb port or and and SD card reader but it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great form factor. Perfect for office work AND artwork! The ability to run Windows means you're not limited to programs only offered in the "app" store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 7 is the best computer I have ever owned and used. It is fast with a beautiful screen and long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for school. My old surface l had for 2 years suddenly had a black screen, and it couldn’t be fixed, so l had to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet, laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/ laptop. Had the surface pro for years, it works great still but my daughter uses it for school so decided to treat myself to the Pro 7, what an upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface, the first one I had for about 5 years. I only had to replace it because I dropped it onto pavement and shattered the screen. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and it makes my life so much easier! Laptop when I need it and an iPad when I need that too! Love the flexibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ultra-portable isn't disappointing. I use it for work, for play and for kicks. The keyboard is an essential ingredient in this mix and so easy to use and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my boyfriend for school. It was an upgrade from his old laptop. I purchased the keyboard separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop, tablet for Apple switchers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of expensive Apple devices that seem to become obsolete faster than you can say iPhone I found the Microsoft Surface Pro and it was love at first sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface pro. Best device I ever paid for. Fast. Responsive. Great battery life. Why needs a laptop anymore with these amazing little devices?

    I would recommend this to a friend