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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,044 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my surface pro. It covers all my needs especially when traveling. It took me two years to finally purchase and I’m very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tablet that was functional for adobe products and capable of being used for artistic purposes. This tablet meets my needs for my workflow and is easily adaptable to any other uses I require it for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you've found the ultimate set up with Surface Pro 7! We designed this adaptable powerhouse to keep up with you throughout the day from drawing to writing, and everything in between! Thanks for sharing your experience with the community, we know it'll help the next person looking for the perfect device.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment was in stock and picked up within 2 hours of ordering online. 15 minutes after connecting I was up and running and back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Surface Pro 7. It does everything I need it to. It would be nice if it came with the Microsoft Suite instead of having to buy it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had the on/off located on the side of the computer! I forget it’s located on the top when I reach to tilt and I am always accidentally cutting it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this tablet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tablet! I bought it with the keyboard and so far has worked very well! No issues connecting to wifi, and keyboard responds well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Glad I got the keyboard and pen accessories. Is also compatible with my Dell desk dock so I can use it with multiple monitors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Macs are better; This works for PC only software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good performance but I recommend adding a memory card, as there is not a ton of space. Good for those that like Mac but need a good PC to run PC only software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro. I had a Pro 4, but only lasted 4 years. I hope this one lasts longer. Keep in mind, if it goes down, it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for work and liked it so much, I bought this one for myself. I do not utilize all that it can do, but it does everything that I have needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this...its great for gifts as well..i just wanted a larger screen...it had a pen for it too...the stylus pen...colorful as well..it was orange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this laptop! I can use it as a laptop or tablet! It’s been great for school! I like being able to add expandable storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled you love the versatile Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and it exceeds my expectations. I would definitely recommend it to anyone looking for a tablet that functions like a laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rebecca - Thank you for recommending Surface Pro 7! It’s great to hear that it’s exceeding your expectations. We hope you continue to enjoy using it. Best, Erica Microsoft

  • Rated 5 out of 5 stars

    Surface.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my wife as she wanted/needed something simple and mobile. Couldn’t beat the price point also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I use to have to Wright everything on paper and the transfer to desktop now I just take this with me and do it on it and send when I have internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple user here, and I have LOVED this computer! wow, this is the best computer I've owned. get them while they still have Intel cores!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Pro 7 is the best computer you’ve ever owned. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop/tablet hybrid, and the rep at the store was extremely knowledgeable, answered tons of questions from me. Very pleased months later.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted to hear that you're pleased with your new Surface Pro 7. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    It is a grate product for small bussinesses!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and powerfull. In a small device you{ll get all the power of a computer. The pencil is awesome! You can write over any application and save it as screenshot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product it’s totally worth the money and it’s incredible to do work and to do a lot of sketching and a lot construction planning

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's great to hear that it’s a good fit for your needs. We hope your new Surface Pro 7 continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Blue screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a couple of blue screens the first couple of days…. After all setups and updates have not gotten further issues…. This is why I 99% of the time go with apple

    I would recommend this to a friend