Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$674.99
Save $225
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,044 reviews
  • Rated 5 out of 5 stars

    Great Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th Surface Pro we have purchased for our office in the last couple of years. It works like a champ! We have had no problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's birthday. It was an upgrade for the old one he has, and he love it! I haven't heard any complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeably faster than Surface Pro 4

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Surface Pro 4 that was starting to have some speed issues. The Surface Pro 7 is noticeable faster to boot and restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was friendly and professional. The store had limited amount of computers in stock so I spent a lot more money then I wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother enjoying

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother and he loves it. Uses daily. No issues reported. Shipping was easy and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working on the road

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item to be able to carry easier while traveling. Although it is a bit difficult to work on it on your lap since the keyboard detaches easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick this laptop up not knowing the full potential it has after 8months of use I recommend it to anyone looking for a lab top great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over the Pro 4 I had. Installed Windows 11 Pro on it with no issues. One of my favorite devices to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE PRO 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro 7. It is easy and fun to use. Holds a charge for several hours. It has been a very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase was made so much easier by the staff of Best Buy. I wouldn’t hesitate to purchase from Best Buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this overall. So far it works good. Not to impressed with the battery life. For the price, I would think the battery life would be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Microsoft-Surface tablet over several years. I am very pleased with the ease of operation and the clarity of screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… I’m fairly new with excel and the purpose of this purchase, was to get more familiar with that program. I love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gabby – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great portability and easy to use.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like my desktop computer. It automatically synced the websites and passwords from the desktop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. Bought this for my wife and she has had no issues at all. She uses it to teach, play music, write, and watch netflix.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that Surface Pro 7 fits your wife's needs so well. Thank you for sharing her experience; we hope she continues to enjoy using her new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great small computer for good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to some reviews the surface pro 7 is a big improvement due to the much better processor and Wifi 6. Both of these give some future proofing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best tablet I have bought. Brings you more of a laptop/computer experience rather than something from apple and android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase, fair price. Couldn't be happier with my new laptop. Only thing is I wish Microsoft Word came installed with the laptop for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for the average consumer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for day to day browsing and great for designing and creating graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the Job done !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase . This was my back up for home office work . Work horse !! Only grievance MS updates are too many and very frequent .

    I would recommend this to a friend