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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,044 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Expected more and expected the battery life to be closer to the 10+hour mark not the 5 hours I actually get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High School Success

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help a high school student be successful. It has so many great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good graphics but touch is a little skewed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. I got it on sale. The touch is skewed a little to the left but once you get used to that it's OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop in the automotive field. Just make sure you get a case and screen protection.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Danny – It's wonderful to hear that Surface Pro 7 is a great fit for your needs in the automotive field. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great sales associate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was bery knowledgeable and friendly Great job explaining product features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Pro 7 - 12.3" Touch Screen - I

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive (Latest Model) - Platinum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tablet/Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tablet/laptop (Microsoft Surface Pro 7). Best Buy makes ordering and pickup easy. This is the second tablet/laptop that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's worth every dollar I spent. I love it because it works like a laptop but also is a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop/Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than the job I use mine for college and omg just know i for sure will be upgrading when this one goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good table for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for a windows tablet. I recommend the surface when you need a windows tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what my iPad and my laptop do but it doesn't do what either does as well. Worth it if you need lite and minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Much more versatile and poweful than a tablet And much better autonomy than a classic laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a case for it its delicate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet. But these are very very delicate! So BE CAREFUL Get a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft Surface Pro 7. Great computer. Has the feel of a tablet but the capabilities of a laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Katie – We’re delighted that you love your new Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    perfect device for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for an online calculus class and the tablet is perfect! I am able to do the work on the tablet and submit it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro7 is my pc choice for 2 in 1 model with usb-a port. Also good for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Love using it. Owned a MacBook Air for more then 10 years but this pc really is something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Lightweight Surface PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money as it is fast and quick with great graphics. The support from Best Buy has been very good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTHERS DAY GIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom for mothers day and she likes it now. Used it for about a week and you you will get use to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the surface pro, only real issue i run into with best buy is they don't carry any accessories for it in stores.

    I would recommend this to a friend