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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,044 reviews
  • Rated 5 out of 5 stars

    Surface Pro- Hard to Beat for versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Surface 6 with this--same great computer/tablet rolled into one. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for people on the go. I'm a truck driver and it's great to have this kind of power with me all the time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We're glad to hear your Surface Pro 7 has been working well while on the road.

      Cheers,
      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    WRITER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY TOUGH, USED IN SHOP EVERY DAY ALL EMPLOYES ARE VERY INPRESSED WITH ACCESSORIES THAT ARE AVAILABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product total work horse for our people in the field. Easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my drawing program. The pen makes it easy to draw, trace, and adjust as needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing! It's wonderful to hear that Surface Pro 7 is a great fit for your drawing program. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - Surface Pro 7 - 12.3" Touch Screen - I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 128GB Solid State its a great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it, Best Buy doesn't help with flickering

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely purchase devices because they are so expensive but my work computer had limitations and I wanted to use Adobe Illustrator to make worksheets for my students. My husband and I put this on his credit card and got it on sale. From the start I was not thrilled. It would overheat easily. The screen flickered. I started to notice the flickering more, so I did some research. I turned off the display auto adjust, updated software and remove all Adobe programs. The flickering still occurred. I purchased this a little over two months ago. So this is the REAL problem... Microsoft will look at it, repair or replace with a REFURBISHED device. Best Buy does nothing at all if pass the returnable period of like a month or so. So you are STUCK! I had a Surface Pro 3 and it was fine but then the keyboard stopped connecting no matter the keyboard. Microsoft is not where it's at. These computers have some good qualities but are not worth the money at the end of the day. Just DON'T unless you have the money to waste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, versatile and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping for a new computer for several months. Found that the Surface Pro 7 checked all the boxes for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is good. Best Buy isn’t

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro. Best Buy is a joke. Won’t be shopping there any longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for what I needed it for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a crafter and needed a new computer for my crafting projects and this is perfect for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous device, great features, worth the cost, not to say the brand is reputable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall to this computer is how fragile it is. I have cracked 2 already, but luckily got them both replaced through geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer but one thing I wish I would have known is the space on it is limited. Other than that it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerful little thing!! Amazingvto see the capacity and flexibility of this Surface!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A compact laptop alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A responsive and compact Windows 10 platform. The tablet is a viable laptop alternative for browser and Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also another great find at Best buy. We really love shopping here and this was a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet slash computer slash laptop I've ever owned definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, great price, and Best Buy had it in stock. A+ keep up the excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen that has done exactly what I needed, which was store pictures and access them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    BAD BATTERY LIFE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAd a Surface Pro 6, wish I had it, BAD BATTERY LIFE on Surface Pro 7

    No, I would not recommend this to a friend