Customer Ratings & Reviews
- Model:
- VDV-00001
- |
- SKU:
- 6375055
Customer reviews
Rating 4.6 out of 5 stars with 2044 reviews
(2,044 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Quality Product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year I’ve decided to come back to give some feedback on my purchase. I took this laptop on deployment and used it as a light gaming/heavy movie watching laptop. I can say the resolution is very pleasing.. even though at home i have a gaming pc running 1440p at 144Hz. I enjoy the bright colors and nice accuracy of them as well, only downside here is the black tends to look washed out and dull. Otherwise it did everything i expected it to do, turn on, give me a few hours of movie time and provide support for light gaming. The battery life isn’t amazing.. i would only get 7-8 hours with battery optimization on the first bar, if i didn’t it would die so fast. Currently my fiancée now uses this laptop to teach her 1st grade class and she loves it. I have yet to deliver the pen to her but she says using it without the pen is still very accurate and easy. If you’re looking for a laptop/tablet that has the great build quality and reliability, then this is it. This is a solid laptop with a bit of a steep price, but you’re paying for what you get at the end of the day. So many people try to buy $300 laptops and expect it to handle everything you throw at it. As an IT on a sub i can say this product held up to the 8 months just fine and exceeded my expectations.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Kyle,
Thank you for sharing how well Surface Pro 7 fit your needs! We're also glad that it's working well for your fiancé for teaching class, too. We hope you both continue to enjoy Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great tablet(laptop?) for daily use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because it was on sale and I needed a faster and lighter laptop. Plus, being able to write on PDFs with OneNote is very convenient. The boot speeds and loading are very fast because of its SSD. It's nice that you can add a microSDXC card to compensate for lack of storage, especially on a 128 GB model. No major complaints except about the Intel DPST (Display Power Saving Technology) which changes the screen's brightness based on what's on the screen. What that does to you is when you watch something in full screen in low-light settings, it keeps changing the brightness so it ruins the experience. You can disable it but you have to search online for it. What I personally did was, I downloaded the zip file in this reddit thread: https://amp.reddit.com/r/Surface/comments/asxyln/easily_disableenable_intel_display_power_saving/ and just extracted it, and opened the disable_dpst batch file as administrator and it did the job automatically. I know the more popular way is to change the registry value but I think this way is much easier and better. Other than this, another complaint is that you have to spend a lot on accessories to use this to its full potential (type cover, pen, mouse, the case). I would definitely recommend this but only on a sale since you would probably spend around the original price of this with the accessories you have to buy.
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Rated 5 out of 5 stars
Best tablet ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Surface tablet/computers for a while now. This one is as good as all the others. It is light and powerful. The flexible keyboard makes it easier to use then a laptop. Because it is actually a laptop it is more powerful than other tablets of the same size. Microsoft hit it out of the park with this one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jim – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great little computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Going strong after three years of use
I would recommend this to a friend Rated 5 out of 5 stars
My Wife Loves It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my wife a Microsoft Surface Pro 4 for Christmas of 2015, which she absolutely loved. It still works, but for some unknown reasons it suddenly stopped recognizing the keyboard covers. She needed a new one for school and after some research I grabbed the Surface Pro 7, and she loves this one even more than the first. Here's my review, which is comparison and contrast of the Surface Pro 4 & 7: Physical- Size and weight-wise they're identical, which is to be expected. CPU- The Pro 7's Intel Core i5 is four generations ahead of the Pro 4 and the newer proc makes a huge difference in performance. The 10th Gen I5 is quad-core CPU, which makes multitasking a breeze, and switching between apps nearly seamless. It also improves the streaming video performance significantly. RAM- For the average user the improvements provided by DDR4 won't be noticeable, but for the not so average user it means a good deal. The 8GB of memory means increased application performance, because the system is no longer sharing as much memory between the Windows 10OS and apps. Windows 10 needs roughly 4GB of memory by itself to run effectively. Having less than 4GB will make the system utilize more virtual memory (small amount of the SSD drive) for applications to use in place of system memory. This leads to slower, less satisfying application experiences. My wife is even able to play several of favorite DVD-ROM games on her Pro 7, that she normally plays on her desktop rig. 128GB SSD- The SSD drive is about 25-30% more performant than the SSD found in the Surface Pro 4. Although my budget didn't allow me to pop for the 1TB SSD model, it is good to see Microsoft not following the Apple model when it comes to onboard device storage. I enabled disk compression, but my wife doesn't store a lot of stuff on her tablet, because we have an 8TB NAS at home, plus OneDrive. Surface Pen- This was the biggie for her and myself. MS did an awesome job improving the experience of using the Surface pen. They made a 4x increase in the number of pressure points on the Pro 7 versus the Pro 4. She likes to make notes on the pages of her digital textbooks and print them out for later review. The best part was being able to use the pen I bought with her Pro 4 on her Pro 7. Overall- She's happy so I'm happy. Its the best purchase I've made from Best Buy this year.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Surface pro is the way to go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little machine. Powerful and compact. I use this for work and it is almost like having a portable office. Wi-fi connects very quickly and holds onto the signal unlike some other laptops that I’ve used. I am so impressed that I’ve recommended these to my peers that are looking to be in the go and stay productive
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Rated 5 out of 5 stars
Best purchase for college student
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite purchases! Purchased to use for college classes. Love the versatility of using as a tablet or a laptop. The touch screen is great! Lightweight and easy to travel with. Saved me lots of ink and paper because I was able to take notes directly on the PowerPoints and Word docs easily. No printing necessary.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Hannah – We're thrilled that you love the versatile Surface Pro 7. It's great to hear that its touchscreen, and portable design worked well for your college classes. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:SpeedCons mentioned:Battery life
Rated 4 out of 5 stars
Lighter, Faster Laptop for Daily Uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my laptop even though the first time I bought it, I had to exchange it for another one because it had a manufacturing flaw with the battery. It would consume the battery too fast and overheat. Hopefully now my laptop works well and it's really helpful with the tasks i perform daily. I like the fact that is lighter and faster
I would recommend this to a friend - Pros mentioned:Speed, Touch screen
Rated 5 out of 5 stars
Surface Pro 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro 7 has met all my expectations for how I use it. I was concerned it might be too large for my use as my primary tablet but it has worked out well. It's speedy and the virtual keyboard has alleviated the need for a physical keyboard. I would highly recommend for anyone looking for a laptop alternative.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome. The touch screen works amazingly.
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Rated 5 out of 5 stars
Microsoft Surface Pro 7 is a Winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first tablet of sorts. Only been a few weeks, but I love it, especially for the price. Light but sturdy, and operational within an hour of opening. Lots of great functionality baked in. Already brought it on a couple road trips. The detachable keyboard is a breeze to use and disconnect when I just want to watch movies.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great tablet and more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a few laptops and 2 in 1 products over the years but none were so easy to use as this. I'll definitely be keeping this in circulation until it dies on me! The processor speed is great, the graphics are great and the availability of accessories for it are seemingly unlimited.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the Surface Pro 7 today and it pleased me. Great performance(Make sure to update your Window to latest version) Fast charging Excellent audio( To me it’s even better than iPad pro) My only problem is that the device got super hot ( around 85 C degrees) during the update but it’s fixed after the update.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Almost perfect, but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need in a laptop, with a beautiful and sensitive display, extreme portability, useful, top-notch built quality, and versatile, but the only 2 bad things about the surface is, just like every other surface product: It's overpriced and it lacks power; in general, specially graphical power. If you want that, you need to spend even more money.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great on the go
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent portable computer to take on business travel that doesn’t break your back to carry. Can do most tasks and light gaming if needed, great do do school assignments when a desktop is not available. If you’re looking for something very easy to take with you anywhere it’s a great choice.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Thomas – Surface Pro 7’s portability is a huge feature, and we're thrilled you have found it to be a good fit for you and your routine. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Perfect for a college student
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.College students that want the precision and power of a Mac but don't want to get locked into Apple's realm, the Surface Pro line of laptops fit the bill. Sure, they are pricier than other Windows laptops, but the size, weight, and pen usage of the device is worth the extra money, and if you can get one on sale, all the better.
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Rated 5 out of 5 stars
Best Purchse of 2020
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tablet/laptop with detachable keyboard. I wasnt crazy about it at first. But now that I been using it on a daily basis its great. Fits in my bag easily and lightweight caompared to other small laptops. I like it because of the diversity of being a touch screen if necessary or a keyboar. The color is asweome .
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fast Portable Lightweight Perfect size Great for work
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Rated 5 out of 5 stars
Love the Surface line!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a great portable 2 in 1 device, you can't go wrong with the Surface Pro 7. Lightweight, has pen support, detachable keyboard, it's got it all! I've got mine paired with my Surface Duo phone and I can't believe how much more productive I am now!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jamie,
Thank you for sharing how your Surface Pro 7 paired with Surface Duo has helped you be more productive. We're glad that you're a fan of Surface's versatile and portable design. We hope you continue to enjoy using both devices.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Speed, Weight
Rated 5 out of 5 stars
Easy to use and light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use and light to carry around. Fast and efficient
I would recommend this to a friend






















