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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,044 reviews
  • Rated 5 out of 5 stars

    Double deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal tablet/computer. It’s my second purchase of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! I use it for my business. Offers flexibility on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, It has a very nice display, Windows loads consistently fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tablet!! Beautiful pictures and does anything I want it to do. 100% pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf-On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price A must have for a long-term Surface Pro fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was received promptly and in great condition. Love my Surface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it’s light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for homework at home. Especially since it’s homeschooling cause of covid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New. Still learning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and neat. My daughter and I share. In hindsight I'd prefer a bigger screen, but its good for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd surface pro Loved that it worked with the keyboard I ready have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I will ever need. Great graphics, microphone and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love amazing great beautiful functional unique lovely delightful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift - well received - she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this device. You will not be disappointed with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet with the power of Microsoft Windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FRIGGEN GIFT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great friggen gift!!! This friggen gift is friggen awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good glad i got it. It has helped alot. I would recommend it to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Minor Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So while I truly do enjoy this computer, I've constantly had an issue with it overheating and restarting while I'm in the middle of tasks. I can't use my laptop while it's charging because then an error screen pops up. And I can't have it operating above the recommended power mode or else it restarts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save Your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I got from Best Buy doesn't really perform well, its incredibly slow and ive only had it about a month and ive hardly used it. if your getting this for school stuff like righting papers and using the office suit this should be ok but im not sure about using it for anything else, its capable of a lot but I mean how much can you actually do when it runs sluggish, im big on multi tasking, I like the tablet but its very below what I expected so far, I'll have to see if I can alter it in some way but todays performance just through me off, also my display flickers a bit very odd, just not what you'd expect from a device being sold at this price. I'd save for a better one or wait until they drop the price

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Harry – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accessibility it offers and how easy it is to detach from tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with this purchase....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another device in mind, but this one is very highly totally recommend..

    I would recommend this to a friend