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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,044 reviews
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Easy to use and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and light to carry around. Fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great surface to work at the office or on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface to my mother. She needs something to work at the office but at the same time on the go when she visits differents locations through the day. This device is light and more powerful than the laptops she were using. This surface is really fast. No issues so far. Not even a lag or frozen screen. I strongly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop/tablet. Better for laptop vs tablet. Poor battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Get combination tablet and laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a combination like this. It is perfect for an on the go machine that goes everywhere I go. I have been enjoying the pen functionality and I'm learning how to best use it with the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good for students. It’s light and fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who travels. His laptop was beginning to weigh him down when he likes to travel light. This was perfect for him. It’s powerful, sophisticated, weighs almost nothing and does what his laptop did. He can expand his storage if he needs to. He was so happy with the surface pro. I was happy with the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, we're thrilled to hear your son has been enjoying his new Surface Pro 7 while traveling! Our team worked hard to build a device that could provide a powerful performance no matter where you are, and we're delighted to hear we succeeded! We hope he continues to enjoy his Surface and thank you for taking the time to share your experience with the community.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went to the store to purchase an IPad but after checking out the Surface Pro and all its features, I quickly changed my mind despite the cost difference. So far I love it. The fastest laptop/ notebook device I’ve had. Very compact and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, I bought this to be able to have a whiteboard screen I could write on easily while on a call with my students. It is nice and compact so I can have two laptops on my desk. I’m also in a master’s program and this laptop is helpful because it’s easy to carry around and pull out anywhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kim,

      Thank you for sharing how much you love your new Surface Pro 7 for remote education. It's great to hear that its compact design and versatility fit your needs so well. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's my first windows laptop in 10 years. Still use my Mac Mini, and Macbook Pro for personal and work stuff. But I use this for traveling and work only. Very light that you can take anywhere and everywhere. Battery life could be better, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A fantastic tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is so portable. Also love that I can stand it up on my coffee table or hold in my hands. Display is beautiful and doesnt weigh much at all. I will say that the battery runs down quite quickly so you have to make sure you keep your charger nearby!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , very fast and smooth not had too many problems with it. I like how fast it switches between the tablet and computer modes. The only complaint is that i cant go too ling with one battery charge so it drains the battery pretty fast but other than that awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good performance from a tablet running Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device replaced paper notes. This form factor is great for taking handwritten notes. No lag and smooth when writing with a surface pen. Heats up when charging while writing but not enough to be concerned. The battery lasts most of the work day when taking notes. The charge cord can easily be avoided by rotating the device since it works in any orientation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop that also is a tablet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop after many years, and reviews from on line and from friends pointed me to the surface pro 7. Easy to set up and I felt comfortable with it from day one. Highly recommend it! I also bought the keyboard so I can use both touch and typing. Good weight and nice size!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ssd

    Rated 5 out of 5 stars

    Excellent Product For My Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this computer from a Surface Pro 4. I do mostly office work and internet research on this computer. It works excellent for my needs. I do not do any gaming so I opted for the less hard drive also because I store most files in the cloud. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Real laptop replacement device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new 10th Gen i5 CPU USB 3 type C and type A ports. Ability to run most Windows apps. Kickstand, TypeCover .... and many other features. I highly recommend this device as a replacement for your thick laptop. Cons: Battery life 8 hours The physical shape should be like the new Pro X.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great! But eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far! It works just fine as a laptop, but I really wish it became more like a tablet when in portrait mode. Also, it's a little expensive for a computer with an i5 processor, and it's battery life isn't as great as advertised if you're on Zoom all day. Great otherwise, and I like the portability and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Love the tablet/computer hybrid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the computer, keyboard and pen together and it's a great package. Having been a loyal Mac customer for years, this was my first Windows PC in a while and have been pleasantly surprised. For those looking to do most basic activities (Word, Excel, YouTube, Netflix, etc.) it's a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    AWESOME!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product from Microsoft, so much better than an iPad, this is an actual computer with full Windows 10, also I got the one with an i5 processor and it is so fast, I can use it for anything, get the keyboard and pen to use its full potential. I love this puter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Versatile, fast, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. It works fast and is a space saver. I love how versatile it is going from tablet to laptop. You will need the type cover but it is well worth the extra expense. I already upgraded to Windows 11 and it runs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Exquisit and Elevated Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of machinery has perfectly matched the portability of a tablet with the functionality of a desktop. Since it runs on a full version of Windows 10 you wont have compatibility issues and since it is lightweight it is perfect for users on the go. I travel regularly and this helps me take the office on the go while being able to quickly pack up when needed.

    I would recommend this to a friend