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Customer Ratings & Reviews

$1,049.99
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Customer reviews

Rating 4.7 out of 5 stars with 405 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's excellent portability, lightweight design, and strong overall performance. They frequently praise its long battery life, fast processor, quiet operation, and effective heat dissipation. However, some customers have noted drawbacks such as limited port selection, significant screen glare, and the lack of an included wall charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 405 reviews
  • Rated 5 out of 5 stars

    Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, versatile great little machine. Great for using as a tablet os as a full PC when connected to the monitor and mouse. This is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son. Great product and easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... It is hard for me with my arthritis to hold on to a laptop this is small enough that'll turn into a tablet and is easily held. The picture is crisp and easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, I got the pen and keyboard attachment and it’s awesome and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The duo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop and attachable keyboard are a great combo. A small and get the job done duo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small like a tablet, but it’s a laptop! The best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new product. It works well. Sometimes slow but works for productivity and little gaming. Would like as much as Apple iPad. Will need time to find out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it's on sale now!! Definitely will recommend if you work from home !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Surface Pro-12" Snapdragon X Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great processing speed, screen and features. Unfortunately, the package does not come with a charging block. Just a USB-c cable. This is a relatively inexpensive item that should be included to complete the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's lightweight and easy to carry around. And if you add the keyboard and pencil, you have a computer on the go. Very chic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new work computer I absolutely love it I use it daily fits in my purse it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 85 yrs old and works well and so far easy to use . Geek Squad helped me set it up, I needed to get a new computer because my old one was losing battery power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! My wife needed a new tablet with Windows 11. This Microsoft Surface Pro is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro - Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro...It is compact and easy to carry with all the bells and whistles of a laptop. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied MS Surface customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another excellent product from Microsoft. Sleek, not heavy, easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use, love the color and the customer service at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring it out. However after restarting the first time, I received a blue error screen that I could not get out of until I received a security screen allowing me to undo the restart. Other than that, the screen and color are beautiful. And has been able to perform what I need it to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great device

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great device, suggest if buying a laptop, good middle ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but so far so good. I use it for my teaching job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats an iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar laptop/tablet. Better than an iPad and more nimble than a Mac.

    No, I would not recommend this to a friend