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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 332 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 332 reviews
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new work computer I absolutely love it I use it daily fits in my purse it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for people that are in college easy to take notes and easy to take it where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Tablet with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device! It blends the best of both worlds, the iPad and the versatility of Windows. I will say, my only flag with this is don't expect optimized tablet apps. If you are using full size desktop apps, you'll be golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my surface pro, and battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12” Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows tablet is great for anyone that has moved from a desktop, to a laptop and now wants to use a tablet with the Windows OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use, love the color and the customer service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied MS Surface customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another excellent product from Microsoft. Sleek, not heavy, easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but so far so good. I use it for my teaching job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. Its light weight, beautiful and works beautifully.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ARM processor issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARM processor issue and software combability is awful. Issues with install of software, printers..... Fells like I am 10 years back..... Seriously, Microsoft? Next, app shortage to utilize this item as tablet. To make things worse Microsoft ended in March 2025 support for Android apps on windows. This is while they push incompatible ARMs devises on the market. This great devise is held back by software issues. Finally, screen glare is absolutely awful. After using Samsung products with their non-glare coating - this surface feels like torture. Unforgivable for 2025. There is so much to love about this one, but items above made for poor user experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats an iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar laptop/tablet. Better than an iPad and more nimble than a Mac.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr brown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product at a good price . Checks all the boxes i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a tablet, unlike the other surface devices before it. The uniform bezel feels very premium. YouTube search ways to improve gestures and control and this device then takes off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit - very easy for travel and work. Love the color and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent little unit just wish it came with its own charger and had more ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying for a long time to merge consumption device and work device. I was hoping iPad Pro will be an answer, but it is directed to consumption mostly. This device is the step in right direction. Windows 11 needs to be more touch-friendly, but hardware is here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i love it nice screen and processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the few portable windows options out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great device for use. Small windows thing is what i always wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer , nice image quality Good laptop for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to Pay for Extras to Charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet did not come with a keyboard or plug. Turns out none of my plugs were strong enough to charge the tablet, so I had to pay an extra $40 to charge the tablet

    No, I would not recommend this to a friend