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Customer Ratings & Reviews

$1,049.99
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Customer reviews

Rating 4.7 out of 5 stars with 405 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's excellent portability, lightweight design, and strong overall performance. They frequently praise its long battery life, fast processor, quiet operation, and effective heat dissipation. However, some customers have noted drawbacks such as limited port selection, significant screen glare, and the lack of an included wall charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 405 reviews
  • Rated 5 out of 5 stars

    Good Computer for Senior Adult

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'very nice new computer. Easy to use and set up. I like the size as it fits well in my room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer / Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more than enough power for the day to day stuff. Don't expect great performance if you plan to play games, you can but at lowest settings and it may lag and low fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent table It's the correct size for my needs of different volunteer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for paper work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for report or daily use,Long battery life and good screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am Loving the new surface pro! It’s reliable and fast. Definitely worth the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go work and versatile. Would recommend to those who work in the office and in rough terrain environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Efficient. Does the job well. Office at a go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super smooth! I love the copilot feature. It's just super sensitive be sure to buy a case and screen protector. It is costly to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tablet/Laptop Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of this unit are high quality and performs great with the optional keyboard and mouse. It is a fully functioning Windows 11 system that can be easily used as both a laptop and tablet. The only complaint is the small size of the internal SSD but, with the two USB-C ports, an external SSD can be easily used. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use even a Great Great Grandmother can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gift for my 68 year old mom for Christmas. She had an older version/model of the surface pro that went out on her. She loved the old one, but loves this one so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Form and Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick response time. Overall, nice visual aesthetics, good battery life and copilot increases the intuiveness of productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for everything I need and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device very much…………. ……………………,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get organized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable, well designed and efficient. I use this to manage my children schedules and Mom duties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer, especially for college, and it last for a very long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Janys Dugas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller keyboard takes a bit getting used to. Screen is much brighter. Still learning to navigate it. An instruction book(let) would be helpful to us seniors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good daily use 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use, good battery life. 256gb is a little small for storage, so Windows recall would not work for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of buyer's remorse, not from the computer purchase itself, but from a misunderstanding that no keyboard was included. Good computer though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. It gets the job done. Good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderful!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how little noise it makes when you type!!!!

    I would recommend this to a friend