Customer Ratings & Reviews

This is my 3rd Microsoft SURFACE purchases from BEST BUY and I have enjoyed the all of these purchases. The help I received from the staff was great.

Easy set up. Haven't explored the features yet. Will definitely use copilot

excellent product and features. very clear and super thin. love it.

So far its great. No problems, except the lack of a power block in order to charge it. Seems like Microsoft could throw one in.

Five stars !!! Super responsive and easy to work with.

Great Surface at a great price. Available immediately, and picked it up the same day. Thanks, Best Buy!

The Surface Pro 12" is the latest model surface tablet from Microsoft featuring Windows 11 and a touch screen. It is also available with optional keyboard, slim pen, and power supply. The Microsoft branded power supply isn't necessary as any USB-C charger with at least 27 watts will work. However, the keyboard and slim pen are additions that make the Surface 12" great. The 12" Surface utilizes a traditional kickstand that disappears into the back of the screen when not in use and does a good job of tilting the screen when in use. The LCD screen is plenty bright enough for indoor use, or travelling in a vehicle, but can be difficult to see outdoors. The touchscreen works well, especially with the slim pen. The colors are bright, and it has a 90hz refresh rate. The unit has both forward and rear-facing camera with the forward camera in the corner making it easy to take photos in both portrait and landscape modes. The rear camera utilizes Microsoft hello for facial recognition. The Surface 12" is powered by the Snapdragon XPlus chip, has 16gb memory and is available with either 256 or 512gb storage. I got the 256 and for my use, this will be plenty, although the 512 is only about $100 more and you get double the storage. It uses an ARM (Advanced RTSC Machine) processor which runs cooler, eliminating the need for internal fans. This allows the unit to be much quieter and use less energy. Because of this, you can expect at least a full day of use on a single charge. Although there isn't a headphone jack, the sound is really good for such a small machine and more than adequate for movies or videos. It's Bluetooth ready so pairing headphones isn't a big deal and with Wifi7, it's prepped for the future. Overall, it's very thin, light, and portable making it easy to carry and hold with one hand. The case is brushed aluminum and it weighs less than 700 grams. The exterior is simple - only two USB-C ports, on/off button, and volume controls. The battery life is great, the display looks really good, and it's lightweight/portable. My only negative is that the keyboard, power supply, and slim pen are sold separately and not included in the price of the unit.

I love the Surface Pro 12 for me it takes a bit to get use too but easily learned & picked up

I liked the device but it lacked creative flexibility. “Copilot” doesn’t summon like Siri or Alexa; on-screen keyboard is great and the attached one, but both can equally get in the way. These I am sure would have gotten easier with use over time. But the worst of them all was not having adequate protection (cases) like the others. If you’re like me, I dislike after market pieces. Microsoft doesn’t have OEM yet.

I love this product! The employees were great about helping me find the best laptop for my needs. I appreciate their help so much. This laptop is amazing for my school

I absolute love this comupter !!! Its so amazing and versatile

As a Surface Go user this was what I'd been waiting for. A smaller Surface Pro with decent specs as well as a Snapdragon processor. This covers it. As a Windows user it gets the job done.

Overall good product. It gets the job done. Good computer.

The Microsoft Surface Pro with AI was a graduation gift for my grandson. He loves its design, versatility and other features which make his artwork easy to create.

Easy to use. I love the touchscreen feature. Good for day to day use.

Device is great, but its not the color shown. Obviously color isnt that important but the color isnt even close to how they make it look in the pictures. Very frustrating considering the money spent.

Best buy makes it so easy that it is hard not to buy it. The surface pro is the best solution for those who prefer the windows enviroment and the comfort of a tablet

Great product easy to setup and use. Durable for medical practice to use daily.

Honestly, the surface is even better than I thought it was going to be. Enjoying it!

Second one I have brought. I recommend this for it's versatility.