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Customer Ratings & Reviews

$1,049.99
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Customer reviews

Rating 4.7 out of 5 stars with 405 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's excellent portability, lightweight design, and strong overall performance. They frequently praise its long battery life, fast processor, quiet operation, and effective heat dissipation. However, some customers have noted drawbacks such as limited port selection, significant screen glare, and the lack of an included wall charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 405 reviews
  • Rated 4 out of 5 stars

    I would recommend A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quality and battery life. It fulfills all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to unlike surface. However, when I got this one, my mind is change. It is thin, light and strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICHELLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and features. very clear and super thin. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Surface Pro 12”, I use it all the time at home. Best Buy provided fast and secure shipping and great service. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Enjoyed it but required too much faith.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the device but it lacked creative flexibility. “Copilot” doesn’t summon like Siri or Alexa; on-screen keyboard is great and the attached one, but both can equally get in the way. These I am sure would have gotten easier with use over time. But the worst of them all was not having adequate protection (cases) like the others. If you’re like me, I dislike after market pieces. Microsoft doesn’t have OEM yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface pro 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer Still getting use to it Set up was a bit of a pain When loading do no back up will load files a photos from other computers and suck the memory dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the surface is even better than I thought it was going to be. Enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet for medical office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to setup and use. Durable for medical practice to use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute love this comupter !!! Its so amazing and versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I love the touchscreen feature. Good for day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I have brought. I recommend this for it's versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect light weight tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet!!! I love that I can attach the keyboard when I want for school purposes

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    surface

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] product was very good and super high quality i reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it was an awesome buy for my girls backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new surface pro, I can use it as a tablet, or a computer at any time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older Surface Pro with this new one. Same convenience, more features. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, it’s lightweight and portable. Also having a MacBook, I wish it had a better display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality product and great customer service at the Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy this this purchase, love the speach to write option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color are beatiful i see al colors and so beautiful alls

    I would recommend this to a friend