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Customer reviews

Rating 4.7 out of 5 stars with 396 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 396 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for people that are in college easy to take notes and easy to take it where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as a tablet/laptop. Have not had any issues. Be prepared to have a charging unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. I had my last Surface Pro for about 5 years, it worked with no issues. I only made the new purchase because I loved the colors of the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love how it feels and looks, very sleek look. works really well with the keyboard and pen that I bought separately for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Tablet with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device! It blends the best of both worlds, the iPad and the versatility of Windows. I will say, my only flag with this is don't expect optimized tablet apps. If you are using full size desktop apps, you'll be golden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent little unit just wish it came with its own charger and had more ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 13inch version and my wife loved it so much she replaced her MacBook with this. Absolutely amazing for productivity and even works for light gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY AND LOOK! THE SURFACE PRO IS EXACTLY WHAT I WAS LOOKING FOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surgace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described! Information transferred from model being replaced by Geek Squad without incident!! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it gets hot really hot. Very compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and weight for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and weight for travel. The surface is fast and does what I need it to do. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop ! really great for college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying for a long time to merge consumption device and work device. I was hoping iPad Pro will be an answer, but it is directed to consumption mostly. This device is the step in right direction. Windows 11 needs to be more touch-friendly, but hardware is here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ARM processor issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARM processor issue and software combability is awful. Issues with install of software, printers..... Fells like I am 10 years back..... Seriously, Microsoft? Next, app shortage to utilize this item as tablet. To make things worse Microsoft ended in March 2025 support for Android apps on windows. This is while they push incompatible ARMs devises on the market. This great devise is held back by software issues. Finally, screen glare is absolutely awful. After using Samsung products with their non-glare coating - this surface feels like torture. Unforgivable for 2025. There is so much to love about this one, but items above made for poor user experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gifting made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what my daughter wanted for Christmas. She'll love the color and getting to do her art. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12” Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows tablet is great for anyone that has moved from a desktop, to a laptop and now wants to use a tablet with the Windows OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director for Dream Miracles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive using it for accounting and photo editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College bound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything that we need for college. Versatile. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish for the price it came with the keyboard

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    So cool!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 12" is the latest model surface tablet from Microsoft featuring Windows 11 and a touch screen. It is also available with optional keyboard, slim pen, and power supply. The Microsoft branded power supply isn't necessary as any USB-C charger with at least 27 watts will work. However, the keyboard and slim pen are additions that make the Surface 12" great. The 12" Surface utilizes a traditional kickstand that disappears into the back of the screen when not in use and does a good job of tilting the screen when in use. The LCD screen is plenty bright enough for indoor use, or travelling in a vehicle, but can be difficult to see outdoors. The touchscreen works well, especially with the slim pen. The colors are bright, and it has a 90hz refresh rate. The unit has both forward and rear-facing camera with the forward camera in the corner making it easy to take photos in both portrait and landscape modes. The rear camera utilizes Microsoft hello for facial recognition. The Surface 12" is powered by the Snapdragon XPlus chip, has 16gb memory and is available with either 256 or 512gb storage. I got the 256 and for my use, this will be plenty, although the 512 is only about $100 more and you get double the storage. It uses an ARM (Advanced RTSC Machine) processor which runs cooler, eliminating the need for internal fans. This allows the unit to be much quieter and use less energy. Because of this, you can expect at least a full day of use on a single charge. Although there isn't a headphone jack, the sound is really good for such a small machine and more than adequate for movies or videos. It's Bluetooth ready so pairing headphones isn't a big deal and with Wifi7, it's prepped for the future. Overall, it's very thin, light, and portable making it easy to carry and hold with one hand. The case is brushed aluminum and it weighs less than 700 grams. The exterior is simple - only two USB-C ports, on/off button, and volume controls. The battery life is great, the display looks really good, and it's lightweight/portable. My only negative is that the keyboard, power supply, and slim pen are sold separately and not included in the price of the unit.

    I would recommend this to a friend