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Customer reviews

Rating 4.7 out of 5 stars with 396 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 396 reviews
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife told me for a couple of years to get a new one and I finally gave in and I am glad that I did. I love it. It's fast and easy to use. Plus got it on sale. Plus with the savings I was able to buy the keyboard. I would highly recommend the Microsoft surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for College Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop has never been as fast as this one. It's quick, comfortable, and easy to use on the go or anywhere. Best purchase of my life! Love that it feels like a tablet and is quick as a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heavy but good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great if you need to work away from your normal space. I have a larger laptop and don't enjoy carrying it around. This is extremely convenient especially if you are in the 365 Ecosystem and can access what you need . Which is what drove me to leave my Samsung Tablet. One downfall this is heavy no way around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Copilot+ PC is sleek, lightweight, and impressively fast. The 12” touchscreen is sharp and responsive, and the Snapdragon X Plus with 16GB RAM handles everyday tasks smoothly. Battery life easily lasts a full workday, and the AI Copilot features are genuinely useful. The Platinum design looks premium and feels solid. Keep in mind the keyboard and pen are sold separately, and some specialized apps may have compatibility limits. Overall, it’s an excellent choice for productivity, travel, and daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Affordable!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. This Microsoft device is portable, user-friendly, and has become my go-to for everyday use. It’s incredibly easy to set up—ready to go in just seconds—making it perfect for anyone who values convenience and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what I needed it for. Slim design, speed, and the price I got it for it exceeding my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible laptop at Best Buy. It's lightweight and powerful. Recommended for office and personal tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for college. He wanted a tablet that wasn't made by Apple or HP, and this device came with the keyboard and pen in a bundle. He really likes the ability to draw and do math with the pen, and it's lightweight and works well for class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Device. Ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of my favorite devices ever. I decided to trade in my iPad Air for this and I have zero regrets. It’s bonkers fast, wonderful battery life and actually has a useful OS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hybrid tablet/computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a big Microsoft Surface fan (I have owned a SP8, SP9 ARM, and a SP 11 ARM), but wanting a smaller form factor, I picked this up on release day at Best Buy. First off - the color...Ocean is kind of "meh". If that's what the ocean looks like it's more like a Galveston TX beach and not the Caribbean or Hawaiin waters. However, the device itself is awesome. I can't tell a difference performance-wise between it and my SP 11. Both are fast, quiet and handle anything I want to do. It's definitely lighter than the SP 11, smaller, too, but I would have also been happy with a slightly smaller form factor. However, if it had a smaller form factor the keyboard likely would have been cramped. So, great keyboard and typing experience, easily held as a tablet (and the keyboard folds back and is deactivated so you don't have to pull the keyboard off to use it as a tablet), amazing battery-life (it's Thursday, I haven't charged it since I got it Monday, and I still have 41% battery-life), great screen (I can't tell a difference between it and my higher end SP 11). This will be my daily tablet and travel work computer. No need to take a second device with me when on the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from a Surface 9 - the difference is noticeable. It’s faster! The display is beautiful like its predecessor - sharp & bright. The purple color is even more gorgeous in person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I bought this for my daughter for school. She loves it. It's lightweight, folds up nicely, and is the perfect size for her backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for getting work done on the run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is light and powerful, does everything I need a computer to do, and easy to transport. Keep in mind it uses Windows 11 ARM, some software needs the ARM Version to run. Make sure the software you need is compatible, most is. Battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, high speed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed, easy connectivity and very portable to carry during my field trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little machine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this computer. I like the size and battery life but I can't really comment on its durability yet. I hope it is durable because I bought it for busines travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 12” Surface Pro is the best ever. I owned several through the years, all with the larger form factor and more bulky. But it never really felt like a decent tablet and was just not comfortable in my hands. At this point power was not a criteria, so the Snapdragon X Plus was enough for my needs. This 12” feels more like a tablet with laptop capabilities, rather than the other way around, but still powerful. The size and weight are just perfect. The keyboard is great with plenty of key travel and it’s a joy to write on with the Slim Pen. And, I love the violet color. Can’t recommend it enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Everyday Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is super sleek, lightweight, and great for both work and entertainment. Love how it switches between laptop and tablet. Screen looks amazing and performance is smooth. Battery is decent, just wish it lasted a bit longer. Overall, a really solid 2-in-1!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than previous model which is what I was looking for. Depending on what desk you’re putting it on it does disconnect from the keyboard and fall but other than that it’s nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Helped boost my productivity beyond what I had with the iPad because it directly works with everything I need from work. It is short on apps, so it is not a good tablet for enjoying "downtime" compared to others but great for supporting work while on the move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile use. Reliable, sturdy, mobile laptop that works and functions just as great as a Mack book.

    I would recommend this to a friend