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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, battery life, and overall performance. Many users appreciate its build quality, processor speed, and lightweight design, noting the quiet operation and effective heat dissipation. The form factor is also praised for its ultraportable design. However, some customers feel the screen brightness could be improved, and others expressed concern over the limited port selection and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 305 reviews
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and very dependable battery last long time easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro 12 inch Ocean 512gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s so pretty and portable and easy to carry around! I like it a lot! I am enjoying using it so far! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Surface pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is one of the most versatile computers. These are powerful enough to use as a primary computer but light and small enough to use as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great little compact PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact this PC is! I appreciate all of the features and the ease of use. Great battery life , definately an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Microsoft does it again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Very portable and fast. I do recommend getting the keyboard for it to make it a true laptop experience.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 4 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring it out. However after restarting the first time, I received a blue error screen that I could not get out of until I received a security screen allowing me to undo the restart. Other than that, the screen and color are beautiful. And has been able to perform what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Best for paper work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for report or daily use,Long battery life and good screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is a great option for students who need a portable device or are just seeking a companion device for a larger laptop. It's lightweight and easy to use, and it was very easy to set up and link my existing personal and school accounts. The picture is bright and crisp, and I like the attractive and unique color.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my wife to use for school.She absolutely loves it ! It’s lightweight, slim, and is the best of both worlds for someone who is in between a laptop or tablet.She uses it as a tablet more often but loves being able to have the capability of a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college. Very good speed, memory and especially battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Light and powerful for its size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Just what I was looking for to replace my Surface Go 2. Very light and much more powerful than the Go line of Surface devices. Excellent device for on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is great and works well. Can use most windows applications. Being a snapdragon processor even medium graphically intensive can struggle. If that is understood the performance is more than adequate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very lightweight, modern laptop, couple of caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Surface was getting laggy and wouldn't hold a charge, so this lightweight machine with Snapdragon processor is great. Holds charge under light use for 6 days or more. Very snappy performance. Overall very pleased. A couple of drawbacks. It is fairly bizarre that Microsoft doesn't include a charger with this unit. Since it requires a 65W or greater charger, that's an additional $40 or so bucks you need to plan for. Also, I didn't do enough research that ARM processors do have known incompatibilities with some legacy software and printers. Luckily all my critical legacy software is working, even though I got warning messages during installation. But I have yet to get my printer up working with the unit. I think I found a workaround by researching, but haven't had a chance to test it yet. This is just something to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value premium tablet with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent premium tablet with Windows to get work done. It is a good price point when you purchase with the Snapdragon processor which brings the price down. It still performs great with normal office apps.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability and windows. Super fast and clean display. Great buy for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, it works very well for me and my son. I bought two of these. They are very light and easy to travel with. The clarity of the screen is amazing. I really love my new surface. I had the surface 6 and 7, although I loved each of them I really love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! Beautiful picture and fast at processing between websites!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good daily use 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use, good battery life. 256gb is a little small for storage, so Windows recall would not work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer, surface, and touchpad combination is the best I’ve ever had. The functions work exceptionally well with Copilot and are great for my college courses. I use it almost every day. It’s lightweight and easy to turn on and off, which is exactly what I’m looking for in a notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College student review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works super well for college making taking notes and homework assignments super simple and smooth and running programs simple. The only complaint is the low storage space and how little the battery last when running demanding programs.

    I would recommend this to a friend