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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,327 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 16 inch macbook pro max, but use this device for work and school on the go. It’s a great device! Highly recommend to anyone looking for a laptop/tablet that is lightweight and easy to carry with you, while still powerful enough to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful, but slightly glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is slick, powerful, and fast. I use it with a third party blue tooth keyboard, and two screen extenders. I'm not a gamer or a graphic artist, so I only need it for reading, research and writing. It meets all my needs. The only reason I give it 4 stars is that it's slightly glitchy at times. One never knows what is at fault in these things, but I've been having a tough time when writing comments in Word when I write in Portuguese (which I do often) because the accents don't work properly. Again, I don't know if it's the keyboard, Word or the Surface Pro, but they all work fine together in regular text. Also, my WhatsApp app sometimes has to be logged off of my name and reconnected because it stops syncing. Again, I don't know where the problem lies, but I didn't have these kinds of issues with my old Surface Laptop. Still, I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Decent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent because it runs well, has a sleek design, goes everywhere my granddaughter needs to go, and is very user friendly! Our only complaint was having to buy a separate keyboard, but she adjusted to that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Great display really good performance and quality surface build. Can highly recommend especially on sale. Only downside is the keyboard and pen costs. Can highly recommend a surface pro this year for the first time in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been great. I needed to get something that ran windows for one of my classes but this tablet has proven to be super useful. I’ve taken it with me when traveling because it’s much lighter than a laptop. My husband has used it during officiating a wedding which kept the look sleek and professional. Overall has been a great solution to a couple of issue with additional perks that I didn’t think about prior to purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Surface pro mac microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. The quality is very good and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought was not sure if it was powerful enough for picture and video editing and stuff like that. It probaly has same hardware of my phone looked for reviews online after thinking about it bought it not gonna lie I was impressed of the perfomance and battery life and display is great even for lite gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life and performance. Be aware of potential incompatibilities of certain apps with the snapdragon processor

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best Surface Pro to Date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new surface is the best of them all. This new surface while based on the current ARM architecture as of now has good compatibility with most programs users will need in today’s market. Of course it’s advisable to check all software you currently use with a web search or through the software developers website to ensure you will be able to use it with the new windows on ARM system. Hardware wise this computer has become my most used device. I love the flexibility that it offers and there’s nothing like a full OS compared to an app based OS. The battery life on the X Plus is incredible, especially for a device this slim. I find myself doing a lot of work on it, consuming media and it still keeps going. If you can afford it, I highly recommend the Microsoft Flex Keyboard. This offers the ultimate flexibility when using the pen and keyboard together and also in how you can place the computer in tight spaces. Makes it feel like a desktop. If your interested is also recommend watching a bunch of YouTube videos to see how others are using this device. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Aficionado for Life!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first generation Surface Pro 8 in 2013. It is still running to this day-making it the longest lasting computer I have ever owned by far. I finally outgrew it's size and battery life. I tried other 2 in 1's from HP and Dell. They were junk. I ended up going back with Surface Pro (11th Ed). I woukd have bought a Studio2 had it been still available. It is the best in quality materials and performance. I can see it will also run for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid and Sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet/laptop combo. Very portable which I like and comes with great specs, 16gb and 512gb. I might upgrade the drive to 2TB, that’s just me. Battery life is great, I keep the brightness and settings low to extend it but it can definitely last you all day. I feel comfortable leaving the charger at home and running off a single charge. OLED screen is fantastic and beautiful colors that pop. Be aware that this is the ARM processors so support might be limited for the time being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for home and work, mostly using various MS suite programs. It is slim and EZ to transport. It's great if you don't want to haul a heavier laptop and can run MS suite. The screen is nice and the surface pen works well to draw or write on an image in real time. I've given a number of presentations from this and it ran well. There is a tiny lag in loading a large video, but then it runs well. All said I think this is a good, functional and attractive tablet that is versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, who was used to convencional laptops, switching to the Microsoft SURFACE was the best thing I did in terms of multitasking. Great battery life and design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Fast, efficient, light computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light computer. When I purchased I did not realize it was device only. That was a me problem, but frustrating nonetheless. I replaced my MacBook with this, great decision. Overall, love the computer and the color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer that delivers in terms of battery life, and in terms of quality manufacture

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great technology but with a caveat.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned PC’s since the 1980’s and have bought a lot and many times on early side of new technology. This is early side technology BUT…. I must admit that is smokin fast and my Adobe Photoshop is way better than what I’ve been used to. Just know that you will have to wait for even Adobe to get programs running on this platform. It’s got a beautiful screen and the speed is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon X Elite chip is fast and efficient! It’s been handling my day-to-day work without breaking a sweat. Battery life has been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Nice Tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is nice, works well, connects nicely to peripherals and has just enough compute power for its purpose. Battery life is amazing! The screen and sound are impressive. Not the tablets fault but - I am also an Apple person and prefer a little more connectivity there. In addition - there are just some key apps that cannot be installed so prefer if it were more extensible from an app perspective

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Another great Surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and responsiveness of this new MS Surface Pro! I own 2 other MS Surfaces, including the early Microsoft Surface RT (which still works!). I purchased this Surface due to its larger memory and 512GB SSD because I needed more storage than my previous models. I've used a Macbook Air in the past and I will choose a Surface any day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Wonderful for certain things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very light and amazing color it was fast and actually had very long battery life

    I would recommend this to a friend
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