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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,327 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight and works just as a good as a laptop. I like to portability and the versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good performance, compatibility frustrates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and battery life. The Snapdragon processors can be frustrating at times due to compatibility issues with some programs and a lack of driver support for some devices. Over time it seems to be getting better, but we're still not ready for ARM processors over Intel or AMD for all tasks on a PC. Know what you are getting into, if you primarily browse the web, work with all modern, updated software and have no older devices (printers, etc.) then this is great for you. I understood that and the frustrations still bring it down two stars because there are just some things you can't do that a $300 laptop could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Elite Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet in all ways so far, so my sentences here could go on with permutations of punctuation creating run on sentences. I'll try to keep it simple. The performance is incredibly quick with what I have thrown it at so far. The responsiveness of software, the way that it turns on are all incredibly quick and feel instant and modern. I love the premium feeling of the tablet itself; it feels substantial, it feels durable, it feels made with high quality materials. The screen is superb. The sound quality is sort of unbelievable, because it has a fantastic resonance and quality. I love the lightweight yet substantial feel to it. I love the keyboard attachment that is incredibly lightweight and practical, yet feels premium somehow. Very happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use, and versatile. The battery works very well, it last up to 14 hours or days. Great purchase. I have been always a Mac user and I feel comfortable working with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Oled worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and tablet version of windows makes it easy to use. OLED makes everything brilliant and colorful. Takes a bit used to but it makes it actual replacement of a laptop and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take notes in class. Works great! Light enough to carry all day but still does everything needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Highly recommended for basic use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, I only use it to form school and work but I do not need to use programs with great load. For everyday use it works very well, and the screen of great quality and size, the truth if I recommend it if it is for basic use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Phenomenal laptop

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surface so far! I love the OLED display, speed, portability, and battery life! As a college student and every day user it's such a awesome computer. I don't have to worry about battery life or worry about it being slow. I use Microsoft office programs and it's a must! They perform well and it's a must have if you don't have them!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from what i had, and it does so much. Not just covering the bases of basic computers and emails, but also for Animation work, and even has the ability to play games from steam. I used it to help me in my job in construction, and it helps me get imagery and details that normally are hard to see or prosses in the field trying to look on a small phone. The storage depending on the model you pick can be small or rather large but there are many ways to compensate for that along with accessories to make using the table base computer easier, I Do advise if you have little ones or can be prone to accidents get the warranty and make sure to get a screen protector and case if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to a reliable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mt third Surface Pro and each upgraded version continues to amaze. The spacious amount of storage is a great value on top of the Snapdragon Elite processor. The images on the OLED screen are outstanding and I am so incredibly pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Product for College, Work and Daily Use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a few days before I started school. And in fee days i learned how to navigate it. Its ease of use alllows me to stay on top on schoool work while juggling multiple assignments. 36 gigs of ram makes sure I dont miss a beat and when its time to relax the OLED features a crisp clean and overall great picture. Not to mention the bluetooth pen and removable keyboard which were what really sold me on this wondeful product. The pen has no leg unless you use write to text which sometimes doesnt write exactly what i want but that could be due to my horrible handwriting. Overall I was and am still extremely satisified with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Personal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding little computer using for traveling since small, light yet powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the new Surface Pro Copilot+ with the Snapdragon X Elite as a replacement for my Galaxy Tab 10 Ultra. It’s a big upgrade in versatility, runs full Windows, handles everything I throw at it, and that OLED screen is gorgeous. Definitely more power and flexibility, but I do miss how smooth and fluid the apps felt on the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Laptop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, good display. Easily replaces my laptop. Overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Light, Portable, Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro! I it's light, portable, and powerful enough for my day to day at school. I couldn't find it anywhere else in this color except for on the Microsoft Store, but the black Friday deal with Best Buy was so good, that it was cheaper than on the Microsoft store.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    brought me back to Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Igot this to provide a light weight and portable solution that can handle applications that my ipad pro 12.9 can’t. I have applications that are windows apps only and this runs those easily and quickly. I have not had any issues from the ARM emulation slowing anything down. I could not accomplish this with my surface 3 and my Lenovo 9i 13.3 is way heavier. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for Small Businesses

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these surface pros for our Crews in the field, and they're very easy to use and work with. We haven't had any issues, and continue to use these. Great for mobile or remote workers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has long battery hours. Its so portable and covinient to use. I can use it without a keyboard because it touchscreen. It has a pencil holder too. A keyboard with color options to pair with your laptop. The screen is sharp too watch and work on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
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