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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,327 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Pro. It's the perfect size to take with me when I am on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a good travel device. Battery life has been great and weight is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product with Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now, and I’m very happy with it. The overall quality is excellent, and it works exactly as expected. The features are well designed and easy to use, which made my experience very smooth from the start. What I liked most is how reliable and efficient it is. It performs consistently and feels well made, which gives me confidence in using it regularly. The design is also thoughtful and user-friendly. Overall, I loved this product and would definitely recommend it to anyone looking for something dependable with great features. It has been a great addition and met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. The screen is great and its so handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Surface. I use it to trade the markets and it works very well. I have never traded with a touch screen PC before but it is a matter of getting used to it. For now I am delighted with its design and portability and I hope to continue learning. Regards

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multi task

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device perfect for people who are starting for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! I had a Surface 4 and when that went after 6 years, I went to a Lenovo... It is so nice to be back on a Surface! The interface was instantly familiar and a lot more customizable. It's easy to use and compatible with my needs. While it is obviously updated from the Surface 4, it was instantly comfortable and familiar. I love being back on a Surface!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I imagined. Does everything I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tablet keyboard is kinda of annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Amazing..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft surface pro Snapdragon x elite I mean it's fast the display is amazing it's compatible with my work and gaming capability I mean it's the best of both worlds if I had to buy it again I would highly recommend over an iPad or MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Not very usable day to day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Copilot+ has been an excellent device throughout my day. The Snapdragon X Plus delivers fast, consistent performance whether I’m working on school assignments, handling work projects, or multitasking with several apps open. The 13-inch touchscreen is sharp and responsive, and the overall build quality feels premium without adding extra weight. Battery life has been a standout. I can get through classes, meetings, and writing sessions without worrying about finding an outlet. It also handles entertainment effortlessly, from streaming to casual creative work. Writing on it, whether with the keyboard or pen, is smooth and intuitive. Overall, this has been a great all-around device that fits school, work, and entertainment perfectly. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it has a good battery life. I use if for school and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Apple Silicon Met Its Match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft finally got it right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned older Surface Pros with mixed results. I pivoted away from these because of weak battery life and bugs. But I loved the form factor. This time I went with the Elite processor with 16gb ram and 512gb SSD. I also decided to get the Flex keyboard. Everything was on sale for Black Friday. I also upgraded the SSD to 2TB which was simple after cloning the original drive to the new one. This time Microsoft got it right. Gorgeous OLED screen, great battery life (I'm getting almost 12 hours) and great performance. No incompatibility issues with the ARM processor either. The Flex keyboard allows me to put the unit on a stand and connect through Bluetooth. I highly recommend the SP 11.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love/Hate Relationship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent 2 in 1 choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Very sharp. Processor speed is excellent. I use it primarily for work so haven't watched movies on it. Short videos appear crisp so movies should be equally impressive. Touch screen is very responsive.

    I would recommend this to a friend
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