Customer Ratings & Reviews

This is my 3rd surface and I am very happy with its speed visualization and 1 TB of storage. Perfect for my business work, travel and photo editing and graphic design. Love the wireless keyboard I can disconnect rom the screen and ability to connect to my 48” monitor…or to my tv. Each one of my surfaces has improved with each new release over the last 10 years. ❤️

I purchased this as an upgrade to my 2018 version that was finally starting to die. I wish I went with something else. The screen flickers if I don't have the brightness at 100% and the lights on the keyboard only sometimes turn on when typing.

Amazing computer, it is very light and easy to take on the go, but also has good computing power for all of my work needs. I would highly recommend!

This computer is great! I had a Surface 4 and when that went after 6 years, I went to a Lenovo... It is so nice to be back on a Surface! The interface was instantly familiar and a lot more customizable. It's easy to use and compatible with my needs. While it is obviously updated from the Surface 4, it was instantly comfortable and familiar. I love being back on a Surface!

Great computer. Its compact and significantly better than many other laptops PCs out there in the market. I also bought the keyboard and mouse, and they make a valuable add to the product. So far the computer has been holding up its quality and new windows is simplier and faster to use.

I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

So far so good. I've been using the new Surface Pro 11 (Copilot) for a few weeks and it has worked well. Try to compare the OLED vs the LCD screens in store if you can. There is a difference in the screens and it is more noticeable on dark or black backgrounds, pictures, or video. The OLED screen has slightly more saturated colors and deeper blacks. So far I haven't run into any compatibility issues with the new ARM based processor. As time goes on, compatibility should improve. The keyboard works as expected. If you want to change the default scroll direction, it can be found in the Windows settings.

Excellent product high recommended , good brand and nice color

I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

Awesome device perfect for people who are starting for school

This is an amazing device and perfect for my needs as a realtor and management major.

Great product. Sleek product and user friendly. Very mobile

I would have to say it is definitely all it says it is, with easy to use features even though im still on the side of computer illiterate the computer set up makes things easier as im learning how it functions. And how I can use it in ways that benefit more in keeping upwith everyday task and more on a life changing task by saving time and being more organized.

Works better than I imagined. Does everything I need and more.

Awesome piece of equipment and works perfectly for my job as a service operations manager.

This was my third Surface Pro (I had a 6 and an 8). While the display is gorgeous, this has enough issues with compatibility that it should not have been released. It's been out long enough now that these should have been resolved. The biggest issue is that there are no drivers for many standard printers. When I finally got my printer to work at all, it took about 90 seconds to spit out a page. With my SP8 (intel processor) it's about 10 seconds. I have an HP OfficeJet 9010, so this is not some obscure hardware. I have looked online, and several people have complained that it is not compatible with most common printers. Evidently there are problems with other peripherals, but I did not experience these. I did find some of my software is not compatible with ARM (including a driver updater). I exchanged the first SP11 I bought because it started to have a null pointer error on a bunch of operations. I tried to do a factory reset, and it went into an infinite loop without halts. I got a second one, and that is when I found the printer problem. I decided to return that one, and tried a factory reset on that one, which also could not complete. I am not a gamer, and don't need most of the features where the ARM architecture shines. Also, I am not a fan of AI assistants, as the generate a lot plausible junk, so any advantage you might get with ARM for copilot is irrelevant for me. So - not a fan, here. But if you are ok with the limitations of ARM architecture this Surface Pro would be a good candidate.

Really nice product can do many things and for the price u can’t beat it

Bought myself this for my christmas and I must say I am inlove. All the features I need and more. Very sophisticated

Everything you’ve read is True. Really is faster. Really does last longer. No regrets