4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • A m - - - - - 4 - - - - - L 1 F NEF Su - I - - - - - - - - 4 A ~ N A - i I I T - 6 B BS - - / 1 1 Seurch - - 4 a a A 5 - - - - - - - - - - 1 - - I - / - -i - MATEM AM 6OU204 O
  • Copilot+PC + PC : - + A a - , - - Accessories sold separately.
  • Introducing the new Surface Pro: * All-day battery life * 14 Hours * Less downtime charging and more power * OLED: Cinematic display on-the-go * Delivers a wider range of colors with the optional OLED touchscreen * 90% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Pro 9.
  • Specifications: * Processor: Snapdragon R X Elite * Memory: 16GB or 32GB * Storage: Removable SSD drive 512GB or 1TB * Graphics: NPU * Display: Qualcomm HexagonM 13" Touchscreen Adreno TM GPU PixelSenseM Flow (45 TOPs) OLED display * 32GB memory and IT storage option available for Pro with Wi-Fi only. See Surface.com/Storage for more details. * Surface Pro display has rounded corners within a standard rectangle. When measured as 3 standard rectangular shape the screen is 13" diagonally (actual viewable area is less).
  • Copilot+PC Microsoft Surface "Phenomenal battery life and snappy performance." CNN Underscored, July 2024 CNN underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, touch, and experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device. Slim Pen 2 sold separately.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features, staying clearly in view while moving around freely, with virtually no background noise. Keyboard and Slim Pen 2 sold separately.
  • Use Microsoft 365 on any device: Get started seamlessly and stay on track no matter where you are with a familiar experience, cloud storage, and integrated accessibility features across your devices. Travel Itinerary: * Day 1: Eiffel Tower * Day 2: Louvre Museum * Day 3: Notre-Dame Cathedral * Day 4: Versailles Palace * Day 5: Seine River Cruise * Day 6: Arc de Triomphe * Day 7: Montmartre * Day 8: Sacre Coeur Basilica * Day 9: Palace of Versailles * Day 10: Eiffel Tower Subscription Required. Sold separately. Software license required for some features. Keyboard sold separately.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune. Matching keyboards in premium Alcantara fabric are also available, sold separately.
  • Ultra-flexible design: Iconic 165-degree fluid kickstand delivers flexibility at any angle. Keyboard sold separately.
  • Accessories that adapt to you. Customize your experience with an incredible ecosystem of high-quality accessories that let you adapt your device to all the different ways you work, learn and play. Keyboard and accessories sold separately.
  • Accessories sold separately.
  • Alt View 24. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Black.
  • Accessories sold separately.
  • Alt View 26. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Black.
  • Accessories sold separately.
  • Accessories sold separately.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Thoughtful Design video 0 minutes 40 seconds
  • Versatile and Adaptable video 0 minutes 40 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Model:
ZIB-00018
SKU:
10122216
Highly rated by customers for:
$1,799.99
Save $400
The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,370 reviews
  • Pros mentioned:
    Processor speed

    Fast and Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nifty little mini laptop is fast and the integrated Microsoft software is really helpful.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Good tablet with some downsides.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best Buy Vernon Hills Il and Surface Pro.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. My Geek Squad associate, Palmer is amazing. I’ll always ask specifically for him when I use the Geek Squad.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Laptop and Tablet in one device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal to use at work and home. Flexible and easy to bring to every place. The best choice.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    portable and productive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Very sturdy and reliable. The graphics are great as well. Really helps being productive when on the go.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Amazing 2-in-1 laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compatibility and speed and perfect device for students!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Surface Pro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight, easy to travel with and take around everyday.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Surface pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so pretty. I’m using is for school. Had to upgrade my old surface. I got the second tier, and great purchase

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and meets my needs. This is my second Microsoft - Surface Pro. I got it because soon my old one will not get the new updates.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Good stuff

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school/work and it has really surprised me. It runs great and the screen is amazing. It also surprisingly runs games well even though it doesn't have much to help in that department.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting it, just do. Better than a MACBOOK

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Love the Surface Pro’s

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thru the 3rd party option on Beat Buys site & it came new & in the box.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Microsoft Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very easy to use and compact design. I highly recommend this computer!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Reliable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can take it where ever and study where ever, definitely worth the purchase

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    tablet and laptop in one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tablet and laptop combination. Great for travelling. Light and portable for regular use.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Powerful, Portable, and Beautiful Display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Surface Pro 11 for a few weeks now, and I’m genuinely impressed.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • 3rd Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to work with as my previous Surface. It does have good storage and a good size screen. I do not enjoy the Copilot feature.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer in my hands

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing does everything i expect from a pc in tablet form. definitely worth it

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • A great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superb computer .Great value. Performance is flawless.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Recomended thybrid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent hybrid PC/tablet overall. The only drawback comes when working on an airplane—which I often do—since the kickstand requires more space than a traditional laptop.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
Page 40, Showing 781-800 of 1,370 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.