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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1303 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,303 reviews
  • Rated 5 out of 5 stars

    From an iPad Pro to Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Coming from and iPad Pro to the Surface Pro, I can say they both have their highlights. However, I made the switch because I needed something that offered near full laptop capability while maintaining the appeals and ability to convert to a tablet. The Surface Pro absolutely provides this and then some! Overall, I am satisfied with the change.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sleek device, but there's still so much to catch up with the ARM. A lot of stuff is not yet compatible. No scanning devices work with it yet which crushed me in the office setting. The screen door effect was awful on the OLED.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Super fast. Not a gaming laptop. It is great for work. No pen included.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Such a cool device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited about this product. It is wonderful, fast and a lot of fun to play around with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t recommend enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, can be used as a fully fledged desktop with the device being an extra monitor, a tablet for media, or a laptop for on the go productivity. I have gone through dozens of laptops, tablets, and desktops to end here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, light, hybrid comouter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface, best of what i need it to do and light to boot...

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Surface Pro OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase of Surface Pro OLED. Ordered new case and is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance and design surpasses my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my small business great to carry on the go to job sites

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon. snapdragon

  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer systems that I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with excellent performance. Great deal at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far - sleek and light. Bought for our soon to be freshman in college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, happy customer, recommended to any ages.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, sleek, overall amazing! No complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the surface. Processor is extremely fast. enjoying the AI feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plumbing Company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for out in the field and utilizing programs and such.

    I would recommend this to a friend