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Customer Ratings & Reviews

$1,799.99
Save $400
The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1371 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,371 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Notebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent notebook usage for work and home. Highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon. snapdragon

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    MS Surface? Meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was great, device is ... adequate. If you seek portability and ease of use with a lightweight device and add-on keyboard, great. If you seek power, quick file transfers, or long battery life, it is not for you. You will never be far from power if you are doing real work with the Surface - because going on battery will not give you much device life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece for college and she is loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop with AI tool. Pleased with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is an excellent choice for computer with its microsoft copilot setup. Makes everything organized and easier to store. I'm loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface! Beautiful color and great visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best purchase this year, I really love this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and also great service for the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product. Recommend to anyone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. Light weight and easy to manage. Perfect for school.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Google laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with fast processor. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as expected. but Keyboard is really overpriced!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the speed and overall functionality of the new surface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for all around needs and easy to carry during travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet and laptop!..............................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Snapdragon Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a charm so far. Just as expected and pretty snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I could of made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i've been wanting to rejoin the personal PC world and have been going back and forth between purchasing a laptop or a tablet. My pondering just so happened to time out with the release of this new Surface Pro and I'm so happy I went with it. This device gives me the Windows experience I was looking for in whichever form factor I need.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita s good laptop snd for personal, it's fast....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most convenient device for product managers

    I would recommend this to a friend