Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,479.00
Save $320.99
The comparable value is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 1372 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the product's excellent overall performance, noting its impressive portability, long battery life, and fast processor speed. They also appreciate the noticeable screen quality, the versatile 2-in-1 design, and its comfortable, lightweight feel. However, some customers express disappointment that essential accessories like a keyboard are not included and find the product to be on the expensive side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,372 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for day-to-day activities, weather you are researching the internet for information, dealing with emails, writing papers or watching movies. Easy to pack up and go with you. I recommend this tablet for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pr(oh yeah)!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a windows tablet. Winner winner chicken dinner. Batt life: 8/10 Durability: get a case/10 Display: 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Computer/tablet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast computer and easy to use, has a good display and I really like the fact that it can be a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great. Fast and portable. Has 2 USB C ports. Would buy again if I needed a new one. Plugged into a monitor at work and it projected easily without having to go to settings and it kept it charging as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Best of both worlds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month and so far i love it! It's portable amd lightweight like a tablet AND has the same finctions of a laptop. I was specifically looking for these characteristics combined with touch screen and a pen. It meets all of my needs. I use it on a daily basis for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer! It’s is extremely fast, no lag time, super easy to use with Microsoft. I do wish there were better cases to fit it but because of the way it is designed you will end up with a boggy case, if you want it completely covered.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    IN LOVE <3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a walkable tablets i have an Ipad but it’s not something I wanted to use when I am out in the field (working) so this surface pro is amazing!! it is just like having a pc ! but in your hands!! i love you!! and i’m glad I made this purchase ! (treated myself for the hand work i’ve been doing). also, i purchase the case from amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stellar Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first windows on arm device with copilot+. You have your limitations with X86 apps running on emulation but native arm apps work perfectly. With it's outstanding oled display and long last battery life, this device can get you thru the day with ease. I've had a surface pro before but Snapdragon X Elite is the processor that was needed to make this an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in an excellent condition, it’s working above and beyond my needs! Totally recommend this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fastest and most usable surface yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the surface is by far my favorite out of the many I've owned. I've had just about every generation since 2 and the copilot+pc version using the snapdragon processor is lightning fast. I issue this to all my field employees and will be purchasing many more in the coming months.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Awesome portable 2 and 1 device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very portable long battery life. Great for school and work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in term of display, performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Microsoft windows tablet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Very speed and convenient. Handy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Battery lasts forever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, nice upgrade from my previous tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro, 11th Edition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student in college this surface pro has been extremely beneficial. Assisting me through course concepts with the use of Copilot and with a universally applicable program able to automatically find websites with sources useful for my essays. This device is also relaxing, especially when I’m not studying by connecting to your Microsoft account and with the added Snapdragon processor is able to play all sorts of PC games, like Gears of War or even Minecraft with friends. I’d highly recommend this to anyone looking to purchase a laptop, especially for school and work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Pro 11 is a Definite Winner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest computer I ever dealt with, supreme graphics OLED really works well Fast boot up, reliable. Definitely get more for your $$ ARM Architecture apps should be coming soon for even better compatability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface Pro11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Small and compact but powerful! Capable of multi tasking!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother. Kinda sad that it didn’t come with the keyboard or the pencil but it’s performed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Easy to change storage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product that works as advertised. Not bad at all and the touch screen works better than others though it’s heavy to hold and work with. Nice thing is that the ssd can easily be changed by popping out the back cover and replacing it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good customer service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent equipment very good price. excellent customer service. very happy and according to making this purchase 100% good experience. They helped me choose the best product that fit my expectations .

    I would recommend this to a friend