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Customer Ratings & Reviews

$1,499.99
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Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,370 reviews
  • Rated 5 out of 5 stars

    Please purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Surface Pro 4. LOVE THIS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my sons schoolwork

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is adaptable for you’re lifestyle, weather you buy a keyboard that attaches or like me buy one separately so I can use it at my desk. The built in Kickstand is mint!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ro fumble with the keyboard to get it to connect. It doesn't connect automatically. I do like the color of my device (dune).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly if you aren't tech savvy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined most expensive membership for the opportunity to have grek squad assist in setting this new surfacepro from my old one. I haven't been able to open my Gmail for 2 months. Then only a 20 minute time limit if I decide to bring it back. I don't like the new surface pro as much as the one from 2023

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro copilot is awesome. Fast and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for me. This computer, with the stylus and keyboard, has already leveled up my work and has my team wow'd with amount of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this computer. But interface needs to be improved it does not look like a tablet rather it looks like full computer. Even though I like its capability of using desk top apps. But it defeat the purpose of the utility which a tablet can provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great for working and school on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described,fast shipping as well.thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, large screen. Love all the freebies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Nursing students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for nursing school, 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Research it first.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Probably could have gotten the regular snapdragon and not the elite. Know what you are getting into before buying though. Its ARM. It has issues with gaming and emulated programs closing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet/laptop. The graphics are good and the sound does get pretty loud. I’m not really tech savvy but I did do research on laptops and found that this was the best one and worth the price. I have to say so far it has lived up to the hype.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do your homework before buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, great build, second, Windows ARM not ready for primetime. I did not do my homework, FileZilla and Gmail/Outlook sync DO NOT INSTALL. I was able to get WinSCP and yes I can use Gmail web interface. However, the real deal breaker was Forticlient VPN does not install. Without VPN access it's nothing but a brick. Microsoft should have worked better with App developers to get a native ARM app before the big push. AI? More like Another Incomplete operating system. BTW good luck getting external device drivers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup! Very good purchase works flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is good compare to its size. He ce i couks do maximum work on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro tablet pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tablet for drawing but need to have windows. This was the perfect solution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apps fail to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a nice fast portable little computer. Problem being I need it for work and too many of my apps refuse to load on it.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RobertR, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Functional and polished laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase--well worth the wait. Functional laptop and "cute color".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and also returned. Wanted a 2 in 1, tablet and laptop combo. This was more of a laptop. Mostly restricted to apps available in the Microsoft store and there are notably fewer of those. Good if you want to run Office apps, not as good for other apps.

    I would recommend this to a friend