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Customer Ratings & Reviews

$1,499.99
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Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,370 reviews
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tablet keyboard is kinda of annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very usable day to day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But Not Great Like it Was Before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro is my third one. I have been very satisfied with the product of over the years. However, this review isn't a 5 star this time because I have ran into a problem since upgrading to this model. I was so excited to bring home the newer model and begin working with it where I left off with the older model. Unfortunately, I learned this model is installed with a version of Windows 11 THAT IS NOT COMPATIABLE WITH ALL MY HARDWARE. Now, I am stuck with a computer that I am either going to need to upgrade some of the external hardware it connects to (printers, scanners, etc.) or hope and pray that the vendors of the those products will release a driver for Windows 11 ARM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, battery life is good too, for my heavy program the processor work well, I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet and computer in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great it's like having a computer in the size of a large tablet. But easy to maneuver as well. Also I was able to easily transfer everything from my laptop to my new surface pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it has a good battery life. I use if for school and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You for your service product is working amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible performance for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive for the performance. The device was lagging on Goodnotes for note taking when i had more than one tab open in Firefox. Pretty abysmal given the price range and core audience being students and artists. The build quality was great and it. Felt very premium. Too bad the performance was not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. you can easily go from tablet to laptop. the keyboard self charges with the tablet no need for an extra cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer to any work that you need, thats cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. Great battery life and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and i like the size and weight. Easy to use and carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far, screen is absolutely gorgeous, speakers sound great and get super loud! Working perfectly as my replacement for a tablet and computer as all in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for multi use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, not too much fluff. Use for both games and couch surfing. Not Apple.

    I would recommend this to a friend