Customer Ratings & Reviews
- Model:
- ZIA-00001
- SKU:
- 6582836
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
Aidan West Supervisor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aidan West did an amazing job assisting me in my purchase.
I would recommend this to a friendPro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best surface pro i have ever used. I wish it was slightly bigger
I would recommend this to a friendAwful display, software needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED version has a weird grainy look to the screen. I cannot get any real design work done on this awful display. Tried using this for software development. Once again I am left feeling like Windows on Arm is an afterthought. Microsoft’s own C# packages failed to install the proper Arm packages and it took me hours to get my development environment working properly. The GPU support is non existent and running x86 apps in Prism is incredibly slow.
No, I would not recommend this to a friendSurface Oro 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the new Surface Pro with AI - I'll let you know.
I would recommend this to a friend- Pros mentioned:Overall performance
Microsoft Surface pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fine for me, and I would recommend it.
I would recommend this to a friend Good choice for college
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for daughter starting college this year. Met all the school recommendations
I would recommend this to a friendSurface pro 11 is it worthy to buy?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating issue exist,touchscreen not that fast.Seperate keypad option however it becomes bulky altogether.Charging time and backup time is not as reported.Alao price is higher comparable previous surface pro
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best computer for my new collage students.
I would recommend this to a friend- Pros mentioned:Screen quality
Windows is weird
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows is still very unfriendly, kinda how it was in the 1990s. The hardware is solid, though.
No, I would not recommend this to a friend Lost Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for me but my wife has taken it over ever since I brought it home.
I would recommend this to a friendAccounting Mgr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 out of 5 because it cannot connect to our printer.
I would recommend this to a friendComputer should not be build a bear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came in the office this should we leave for a computer not a build a bear nothing came with the computer so I had to still buy everything separately which cost even more money and still didn’t get a mouse at work because store manager gave me the wrong information
No, I would not recommend this to a friendKeyboard separate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like that the keyboard was separate and had to open a part in the back to have it stayed standing
No, I would not recommend this to a friendBeware of external Keyboard Microsoft Surface Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is ok, but connection with the keyboard is sketchy. Was told this is happening with others users.
I would recommend this to a friendDriver for hardware not available
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No easy laptop. Not all drivers available for hardware
No, I would not recommend this to a friendTerrible experience- don’t order online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience. I received the wrong item, and Best Buy refused to accept the return, claiming it wasn’t the correct product—even after I provided proof. I escalated the issue to the Best Buy escalation team, but I still haven’t received a refund. I no longer trust Best Buy’s online service.
No, I would not recommend this to a friendNice for College Student
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for college student. Recipient is very happy.
I would recommend this to a friendBeautiful, but no keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does NOT come with a keyboard! It was unclear to me, So if you're typing a lot, you may want to buy another model. Color is gorgeous, though
No, I would not recommend this to a friend
Poor Compatibility. Worse Than Other Options.
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compatibility issues everywhere. Switched to a laptop with an AMD AI 370HX and it gets better battery life than this on its iGPU. Microsoft needs to refine their translation layer an not leave features like AVX emulation missing at launch of a new architecture.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Sean, Snapdragon X Elite & X Plus platforms are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and manage background applications, as these factors can significantly affect battery longevity.
Disappointing for this day and age
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows on ARM has been nothing short of a buggy nightmare. Having to restart the PC insanely frequently just to stop background processes, or lag is very annoying. Despite having 16gb of ram, it is very hard to run any games outside of ones you can run on your phone. Copilot and essential business applications are locked behind a Microsoft 365 subscription… AFTER you’ve bought your $1,700 laptop.
No, I would not recommend this to a friend