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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1273 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,273 reviews
  • Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game/productivity review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work and light gaming. It blew my expectations out of the water. I figured I could play some easy to run games and stream some other games. It runs video games way better than I expected. And is great for productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro- for Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I wanted, and needed! As a Realtor, having a portable, lightweight computer is essential.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard continue to unpair with teh laptop and can power on and refuse to turn off and get hot

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Kemzo, it’s normal for laptops to generate heat during intensive tasks. However, if your device consistently runs hotter than expected, try switching to a more efficient power mode and ensure it has adequate ventilation snapdragon

  • Rated 5 out of 5 stars

    Snapdragon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use, the snapdragon software is definitely a faster processor. Still getting around it, will make further updates soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fantastic Surface Pro 11th edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oled display. The processor speed is completely out of this world - fast like lightning! The touch screen feature is cool. Navigating through various sites, files and documents is so so cool. I am super pleased that I am getting value for the amount spent on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface Pro is top notch! So versatile can be used as a laptop or tablet. Bought it for my son for college and he says it’s the best. It literally serves every purpose for him. He can take notes with the pen during lecture. It is lightening fast, very light for packing across campus. He loves the touchscreen. The battery is great, very durable despite being light, the color display is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microsoft Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for college courses and it is perfect as a tablet and a laptop. It is so light that I don’t even notice it in my backpack while carrying it. I also purchased the flex keyboard and stylus set and would definitely recommend the extra investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but Gamepass 1 Month Membership is useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel. If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE SERIES 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!! Freedom from hauling my brick of a laptop all over! Love the speed and flexibility of the Surface tablet and it does everything I need and more,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing with small caviot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Due your homework-it's a great machine but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as a Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface purchase and so far, it is as I expected. Solidly built, awesome screen, fast as heck - love my Surface Pro. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Performance! Surface Pro Keyboard's a Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 Surface Pro (dubbed the “11th Edition”) is sleek, thin, and boasts a beautiful OLED screen. Powered by Qualcomm’s Snapdragon X chips, it offers long battery life. However, Arm compatibility isn’t flawless yet, and the Flex Keyboard is pricey. Still, if you’re after a premium 2-in-1, this Surface feels fresh and modern. Windows Central calls it a stunning achievement with excellent performance and battery life, making it a must-recommend device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful display! This is not a tablet but a computer with a detachable keyboard. If you are expecting an iPad you will be disappointed. It is fast. I’m looking forward to seeing all I can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface w/ Snapdragon Inside

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’ve read is True. Really is faster. Really does last longer. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for compatible tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is very light and easy to carry. Sometimes the pen is not working well on tablet but most of the time it feel like a real laptop

    I would recommend this to a friend