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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1275 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,275 reviews
  • Rated 5 out of 5 stars

    The perfect portable and muti use computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new surface pro 11 so far. The system runs quite smoothly and allowing for simple navigation with its touch screen giant tablet like feel. I really enjoy using it to watch media and utilizing it for my school work is also rather effective thanks to its light weight. Also despite of its small size it is also quite battery efficient lasting me though the day of school and my home entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Surface tablet to date and worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Surface tablet to date. It's fast, doesn't get hot like the Intel Chips, touch screen is smooth, OLED is fantastic, long battery life, and Prism emulation works on majority of the X86 apps I have thrown at. I gave it four stars because they killed Android emulation on these new ARM chips so you won't be able to run WSA especially Bluestacks etc... So if you are going to buy this for the Android apps, wait till they fix it. This is the only reason why I returned it, but everything else is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for graduate school for about a month now. It works great and is very capable. Runs all of my statistical software with ease! I also love how I can detach the keyboard and use it as a tablet. It makes reading much more comfortable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Works great and is perfect for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop, it gives me all the features of a full sized laptop in the form factor of a tablet. As far as software is concerned, it does what I need it to do. I have a full suite of Windows Office apps for productivity. Though I'm not really a fan of the updates to Outlook. I do wish there were better 3rd party applications for social media, and streaming etc. The OS is snappy and responsive. Display is really crisp, no issues that I can tell. Likely their best model yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not there yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. Love the form factor and compactness of the device. A little awkward with the key board holding on your lap or small areas. I had issues with loading software and errors. Updated all drivers and discovered I guess with the Microsoft ARM not everything on a normal laptop will work. The screen and pen were nice but overall it ended up being more of a hassle than making things easier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what i was looking for. Delivery was fast and the product is working perfectly. Thank yoo, BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mix of portability with all the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for my wife, getting the best of the tablet and touchscreen for her digital drawings and also being a full PC for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..small (not too small) and powerful. Easy to transport and work on the road. I recommend this to anyone looking for a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop, had it for a few years now. Make sure you’re okay with this surface version over the normal laptop. You cannot adjust the angle of the screen very much like you can with a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE for the Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little Tablet. Our offices use about 15 of these bad boys and it really lets us be mobile in the office. Other PC companies need to follow their example./

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop/tablet for college

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast / can take any where doesn’t weight as much for a regular laptop / recommend for students starting college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the new Surface Pro Copilot+ with the Snapdragon X Elite as a replacement for my Galaxy Tab 10 Ultra. It’s a big upgrade in versatility, runs full Windows, handles everything I throw at it, and that OLED screen is gorgeous. Definitely more power and flexibility, but I do miss how smooth and fluid the apps felt on the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd surface pro. I had to update from the 4th to the 11th edition. It was a seamless transition thanks to Geek Squad. I chose the surface pro because it is lightweight and easy to travel with. The battery life is excellent. I wish it had a standard USB port. I hope to get the same longevity as I did on the last device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for college, perfect size, not to big and bulky for my limited class space. All the programs woek amaIng, doesnt lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RaihsaE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I'm super happy with the design, the features, the speed. It was an excellent decision to buy it.

    I would recommend this to a friend