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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,333 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does as it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing exactly what it was purchased to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handles multiple design programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my graphic design needs. It doubles as a tablet that I can use for drawings. Very fast and handles all of my design software easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Work Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty, Sleek design, fast, and easy to set up. Thank you Best Buy for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows tablet at the moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent portable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game/productivity review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work and light gaming. It blew my expectations out of the water. I figured I could play some easy to run games and stream some other games. It runs video games way better than I expected. And is great for productivity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent battery, but Snapdragon performs poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RufusFuscus, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro Latest - Awesome Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, Light and fast and easy to handle and use. This is the best for person who needs to work at ease and do lots of technical stuff

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combination of laptop and tablet for my everyday needs

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect IPad for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPad! I got it for work and it’s perfect! I really like how light it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface 11th edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and was everything I expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer graphics and design really love the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best configuration ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is one of the best with its configuration. Light weight and no more laptop purchaemse while this is in

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Fast and extremely portable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Step up from previous model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new surface pro with copilot. I purchased this to be on Windows 11 and to take advantage of Copilot. So far everything is working as expected and this is a great step up from my previous Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you’d want in a Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surgace Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, although the one I bought did not had a pen and I had to make a second trip to acquire the pen.

    I would recommend this to a friend