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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,206 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X plus.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new surface pro is a great improvement over prior years. The battery life is so much better than the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! By far, better than MacBook! Works amazing for my work and entertainment purposes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beauitful computer, fast and i love the color even though i am getting used to the processor type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This is a great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. This Is The Third Surface That I Have I’m Very Happy With them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this for the slim design which is what I was looking for and a newer faster laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great performance all around for the type of PC this is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon. snapdragon

  • Rated 5 out of 5 stars

    Couldn’t recommend enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, can be used as a fully fledged desktop with the device being an extra monitor, a tablet for media, or a laptop for on the go productivity. I have gone through dozens of laptops, tablets, and desktops to end here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much better surface pro - beats ones from the past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant improvement. compared to all the generations of this device from the past. Good battery life (though still not what is advertised).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop to own

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how its easy to use. Use it all the time! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade relent to GenAI capabilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to the prior model, including Copilot features that are helpful to drive productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not a great value but excellent for notes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New x elite chips seem great. Taking notes was great, overall I don't love the form factor as opposed to a regular clamshell. Great build quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365+Copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much looking forward to using CoPilot with my Office 365 account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very portable and powerfu!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt in love with! Very powerful great machine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my sons schoolwork

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is adaptable for you’re lifestyle, weather you buy a keyboard that attaches or like me buy one separately so I can use it at my desk. The built in Kickstand is mint!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Pro, the screen is large enough and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for me. This computer, with the stylus and keyboard, has already leveled up my work and has my team wow'd with amount of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro- Copilot +PC 13 "

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro- Copilot +PC 13 " . Great laptop loved it . Realized after I ordered it that it does not come with keyboard, which was find as I wasn't planning on using the keyboard, using it as a tablet worked great. They really need to change the listing picture to show only device without keyboard.

    I would recommend this to a friend