Customer Ratings & Reviews
- Model:
- ZIA-00035
- SKU:
- 10121595
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Good AI focused product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but slightly overpriced compared to apple products
I would recommend this to a friendLove this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it works well like intended! The color is very nice too.
I would recommend this to a friendSurface pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really handy for school work. Size is perfect to take everywhere
I would recommend this to a friendAidan West Supervisor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aidan West did an amazing job assisting me in my purchase.
I would recommend this to a friendPro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best surface pro i have ever used. I wish it was slightly bigger
I would recommend this to a friendGreat screen but expensive and incompatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive with compatibility issues. Had trouble running several apps though the screen was great. Ended up returning it.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi MatthewB, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Surface Oro 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the new Surface Pro with AI - I'll let you know.
I would recommend this to a friendAwful display, software needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED version has a weird grainy look to the screen. I cannot get any real design work done on this awful display. Tried using this for software development. Once again I am left feeling like Windows on Arm is an afterthought. Microsoft’s own C# packages failed to install the proper Arm packages and it took me hours to get my development environment working properly. The GPU support is non existent and running x86 apps in Prism is incredibly slow.
No, I would not recommend this to a friendMicrosoft Surface pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fine for me, and I would recommend it.
I would recommend this to a friendGood choice for college
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for daughter starting college this year. Met all the school recommendations
I would recommend this to a friendSurface pro 11 is it worthy to buy?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating issue exist,touchscreen not that fast.Seperate keypad option however it becomes bulky altogether.Charging time and backup time is not as reported.Alao price is higher comparable previous surface pro
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best computer for my new collage students.
I would recommend this to a friendLost Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for me but my wife has taken it over ever since I brought it home.
I would recommend this to a friendSurface Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered surface on 12/12/25 and it is now 12/31/25 and still have not received it . It was supposed to have arrived 12/19/25. Have talked to an 800# twice , chatted with a person and talked to a store manager and NO ONE can tell me where it is or when it will be here. There are no updates or follow ups from anyone. Worst customer service ever. Website states My credit card will not be charged until “delayed items” are shipped. My card was charged on 12/12/25 and still no product. I should automatically get the $400 discount. Not a gift card cause I probably will not shop Best Buy again.
I would recommend this to a friendWindows is weird
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows is still very unfriendly, kinda how it was in the 1990s. The hardware is solid, though.
No, I would not recommend this to a friendAccounting Mgr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 out of 5 because it cannot connect to our printer.
I would recommend this to a friendNice for College Student
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for college student. Recipient is very happy.
I would recommend this to a friendBeware of external Keyboard Microsoft Surface Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is ok, but connection with the keyboard is sketchy. Was told this is happening with others users.
I would recommend this to a friendKeyboard separate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like that the keyboard was separate and had to open a part in the back to have it stayed standing
No, I would not recommend this to a friend
Poor Compatibility. Worse Than Other Options.
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Compatibility issues everywhere. Switched to a laptop with an AMD AI 370HX and it gets better battery life than this on its iGPU. Microsoft needs to refine their translation layer an not leave features like AVX emulation missing at launch of a new architecture.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Sean, Snapdragon X Elite & X Plus platforms are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and manage background applications, as these factors can significantly affect battery longevity.