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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 396 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 396 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Mr.AubreyJH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. The computer is light weight, functional. The battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect Blend of Power and Portability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional device with the 2-in-1 design is incredibly versatile, effortlessly switching between a laptop and a tablet mode, which makes it perfect for both work and play. fast processor and ample RAM handle multitasking, heavy applications, and even creative tasks like photo editing with ease. The vibrant colors and sharp detail pixels enhances everything from professional work to binge-watching shows. One standout feature is the Surface Pen compatibility, which adds a new level of creativity and precision for note-taking, drawing, or annotating documents. Plus, the lightweight design and all-day battery life make it ideal for on-the-go professionals. Overall, the Surface Pro combines portability, power, and premium build quality, making it one of the best laptops for anyone seeking flexibility and high performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with my surface pro, the screen is small so if you can’t stand that then you may not prefer it. This is something that I’m not super concerned about because I love how smooth and how FAST it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    surface pro 13"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Surface Pro Copilot+ PC with the keyboard bundle, and it has exceeded my expectations. The 13” display is stunning—crisp, vibrant, and perfect for both work and streaming. The Snapdragon X Plus processor handles multitasking effortlessly, and the 16GB RAM ensures smooth performance even with demanding applications. The keyboard is comfortable and responsive, making it easy to switch between tablet and laptop modes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Im satisfied with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school/work very versatile. Battery life is amazing. Only thing is the screen reflects light pretty badly, but if your inside itll be fine for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    It's much better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is used as computer on the bed. Other than RSA (refuse to install) and 7zip (must get ARM64 version), all other apps work as other laptop. Speakers are loud and rich. Display is IPS and it's really good. Battery depends. It's recommended to close the app when not in use to conserve battery, and battery is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great and Ultra Lightweight !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is lightning fast and ultra portable. I bought as a christmas Gift for my Husband , he literally loves and cherishes this thikng to pieces ! Get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    It's awesome...but I returned it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on a whim during the Black Friday sale, and it’s an impressive piece of tech! Build quality is excellent, the screen is top-notch, and the battery life is the best I’ve experienced on a Windows device. My simple workflow (mostly Microsoft apps like Outlook and Excel) worked flawlessly, and even my wireless printers connected without a hitch. That said, I struggled to find a reason to keep it. For daily use, the Surface Laptop 7 suits me better, and as a tablet, it’s a bit too heavy to use comfortably. Ultimately, I returned it—but I’d love to have a reason to own one someday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent product, lacks a couple of options rhat I p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product is working fine. It is doing most of what I need it to do. I should have looked more closely, though, since I did not realize there are only 2 USB-C ports and no regular USB port. That has prevented me from accessing my thumb drive. It also does not have a SD card slot like my Pro 7 had, so I am not able to access my SD card data at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Powerful and Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a longtime fan of the Surface line. This one is sleek, lightweight, and fast. The unconventional screen dimensions can lead to some compatibility issues with older software, but anything from the past 15 years runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Surface Pro! It has been amazing for my daily work in patient care and documentation. The device is lightweight, fast, and very convenient to carry between offices and appointments. The battery life lasts throughout my workday, and the keyboard makes it feel just like a full laptop. I mainly use it for notes, patient documentation, telehealth, emails, and multitasking, and it handles everything smoothly without slowing down. The touchscreen is very responsive, and it’s great for reviewing paperwork and forms. The screen quality is beautiful, and overall it feels very professional and reliable. Definitely recommend for healthcare professionals, students, or anyone needing a portable device for productivity and organization.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Surface Pro is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at what this tablet does! It's really a mini laptop. Battery life is great - last a couple of days. And it's fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect. I needed to upgrade from an old PC that was no longer supported and an old tablet. Transition was easy and the 2 in 1 feature is perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing peformance, sleek appearance, fast processor, reliable quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek lightweight surface pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the office work, Light weight. comes with keyboard which is very good addition Sleek model

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Was Skeptical but Overall Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Microsoft Pro for nearly $500 off, the gentlemen helping me couldn't explain why as "BestBuy has random discounts on things at random times", but this tablet + keyboard has proven to be functional and reliable. The home screen was being a little funky at first -- it would black out and sometimes show no display except for the time, but that lasted only for a day, and I otherwise have had no issues thus far. The only other thing I would say is that the Surface Pros in general DO NOT come with Microsoft Suite, which really sucks. I had to download a third-party app to be able to open .docx documents smoothly - really an annoyance. Otherwise, this is a great setup as I get back into the school grind, having to take notes and read material on a large, well-resolutioned screen. The keyboard is also really easy to adjust and well-interfaced with the mechanics of the tablet -- for ex. if you fold the keyboard to act as a stand, the tablet will automatically go into tablet-mode and disable the keyboard functions, which is really nice. Overall, I'm excited to continue using it as my school and personal laptop for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Proble solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Light, powerful enough for school and other small task on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Small but mighty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases this device because its light weight. The computer does exactly what it says its supposed to do. I love the touch screen and flexibility of the device. You can use it as a computer or a touch screen tablet. Its fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Computer/Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, especially since this cost $1300. But I love it! Didn't think I needed a touch-screen computer but the touch screen and track pad together are super functional. The device is powerful and very portable. Five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Higher Education Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a lifesaver in grad school. It’s versatile as a laptop and tablet, high resolution, top notch touch support, portable sleek design, great battery life and storage capabilities to keep saving assignments.

    I would recommend this to a friend