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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 343 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 343 reviews
  • Rated 4 out of 5 stars

    SurfacePro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Has the mobility is a tablet or iPad but the abilities of a laptop. Extremely responsive and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, Battery last a long time. would defiantly recommend getting the type C charger and Keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my child going into college, she love it. Has no issues and uses the extra functions on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The go-to portable machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! It has great battery life, preforms well, and it is super portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not everything is perfect but good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the surface 9 and upgraded to the 11. This device runs way faster than my pro 9. The form factor on the surface is really nice but it can get pretty buggy. My windows hello works like 50 percent of the time. I herd there are emulation bugs but I have not really ran into much problems. Also the included keyboard does not feel like the typecover that I was used to so I bought a new one with pen slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surface yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is very fast and is built rock solid. The screen is bright and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tabket style device for a few very niche thjngs. Tried both ipad and android and they were too limited. This surface is awesome and handles everything i needed it to do and more. I keep finding new ways to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, fast delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system offers the beat combination of power and portability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Pro.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Surface Pro. This is the second Surface I have had and I love it and would recommend it. A key feature I love is that it is both a laptop and a tablet. For people who say you can't use it on your lap because of the back kick-stand, I say you don't know what your talking about, I use it just fine. At my desk I plug into a docking station and remove the keyboard so I can use a regular keyboard for heavy workday typing. Be mindful of conditioning the battery, follow instructions. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro bundle is a great replacement for my Surface Pro 6. It was an easy switch that kept my bookmarks and settings. I have had a Surface tablet since it's very first release (this is my 3rd) and appreciate the functionality and versatility which has only increased over the years. The display is exceptional and is better than previous versions. The only issue experienced is the intermittent failure to recognize the keyboard when booting. It corrects if the kb is detached and reconnected, but an annoying glitch. My BestBuy order was smooth & at a great price. It arrived well packaged and earlier than promised. My trade-in device was processed promptly and the credit received w/o issue. Overall a great experience with a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, download data from cloud and up and running quickly. Plenty of power for my application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Pro on a pre Black Friday sale. I was updating from my old Surface Pro 6. It came with the keyboard bundle package. The key board is a very nice addition. This device will serve all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Pro!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really nice device. Easy and simple to use and pack and move around. Touchscreen and keyboard dual option is also a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro 13"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Surface Pro Copilot+ PC with the keyboard bundle, and it has exceeded my expectations. The 13” display is stunning—crisp, vibrant, and perfect for both work and streaming. The Snapdragon X Plus processor handles multitasking effortlessly, and the 16GB RAM ensures smooth performance even with demanding applications. The keyboard is comfortable and responsive, making it easy to switch between tablet and laptop modes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, feels like an extension of my pc I built at home and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase! Nice packaging too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacking this product was so easy. I have had the product for a few months now, and it has made working and entertainment so easy and flexible for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ALL AROUND laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Easily and alot more lighter than my other laptop. Touch screen functions along with the keyboard. Its not too big, it's not to small. I really taje this everywhere for work and personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro + keyboard bundle. I had the older version that did not support Windows 11 and since I am very happy with the Surface Pro, I decided to invest in this one. So many options and gadgets to use that I haven't explored the many uses the laptop has to offer. Very convenient and light weight to use almost anywhere around my home. Recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly worried about software compatibility because of the ARM processor, but it turned out much better than I expected. Most of the programs I use run smoothly, and overall performance feels fast and responsive. The device is lightweight, versatile, and great for everyday work. I’m giving it 4 stars mainly because of some buggy Windows updates that caused occasional issues. Hopefully, Microsoft improves update stability, because otherwise the Surface Pro is a really solid device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Catherine Redmond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and performace are exactly what is needed for travel and work at home.

    I would recommend this to a friend