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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 219 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 217 reviews
  • Pros mentioned:
    Battery life, Performance, Portability

    Rated 5 out of 5 stars

    Amazing for productivity and creativity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I had recently was that windows hello wouldn't unlock my tablet in the dark, but I fixed this by disabling my surface front camera when it's not in use. Other than that I love using this tablet for schoolwork, drawing, light gaming and watching movies. The speakers, battery, screen, no fan noise and the 2 in one aspect has been something I've been looking for a long time! I did have to change some of my apps as it uses an ARM chip that doesn't support all apps, but the support for ARM processors has increased quite a bit this past year and all ARM native apps run perfectly. Overall for everyday use, the battery never dies when I'm out (lasting over 10 hours for me), being able to use it as a tablet or a laptop in a second makes it very good for content consumption and work, and the performance has been great for every app I personally use. The only things I changed were the keyboard and the charger. I ended up buying the flex keyboard for the Bluetooth functionality and it makes everything much better with my portable setup. And I got the 65 watt surface connector because when I used it for heavy tasks I noticed the battery was draining as it was plugged in. After upgrading those two, the experience has been perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Productivity & Sleekness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this device for about a month now. The screen is absolutely amazing. I almost went with the Elite version which has an OLED instead of the LCD, so I can only imagine the OLED display is gorgeous. I’m very satisfied with the LCD, screen is very glossy but the screen produces great quality imaging— great for watching videos & making presentations. Battery life is really good. The keyboard cover is slim and has great key travel, touchpad has physical click that works well. I also have a Surface Book 2 and love the slimmer build of this Surface Pro. I have used Surface devices since 2014 when I went to undergrad with a Surface RT and I love that the hardware pretty much kept the same design and quality, with obvious upgrades to specs like the processors and software and whatnot. Microsoft knows how to produce great looking and practical Surface devices!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface is excellent for all my needs! It’s super easy to use, and I primarily use it for work while traveling. The battery life is great, and it has everything I need in one device!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have just placed our third order for a Surface Pro for our office. My team likes how these devices operate and their portability for when we need to work remotely. We also purchased the docking station and have it connected to a large monitor and use it as double monitors. I will be ordering 2 more by the end of the month!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Surface Pro For The Win !!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best laptop , fast and smooth, long lasting battery. Same charge all day. Very nice design. Feels really durable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It works great and does everything I need it to. It is a life saver for the work I do. Great functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marisela's Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my window 11 tablet/computer is been really helpful in my project, school and all research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hybird laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop is amazing for school or genral use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall good computer only bad part is unfortunately not study with the keyboard although it is magnetic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exciting new AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with my new co-pilot AI computer. Never realized how welcome all the little extra out the AI adds everything I'm doing. Even helped me type a document out better than I would have by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. It is so fast and does everything I want it to do with such efficiency. It is the only computer I look to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST / wireless keyboard/ stylus+ charges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, best tablet you get for the money competes with the iPad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Ideal for Work and Study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Surface for a few weeks now, and it’s absolutely incredible. The screen is vibrant and sharp — perfect for design work and streaming. It’s super fast, handles multitasking effortlessly, and the battery life is solid for all-day use. I love how lightweight and portable it is without compromising power. The keyboard and pen combo makes it ideal for both productivity and creativity. Highly recommend this to anyone who wants a premium, versatile device!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Portability

    Rated 5 out of 5 stars

    Powerful and Portable, But with Some Trade-Offs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 13” Microsoft Surface Pro 11 is an impressive 2-in-1 device that offers great performance in a sleek, lightweight form factor. The display is vibrant and sharp, with excellent clarity for both work and streaming. It’s incredibly portable and perfect for students or professionals who need flexibility on the go. Performance-wise, it handles multitasking well—running Office apps, web browsing, and even creative work without slowing down. The battery life is decent, though not exceptional, especially if you’re doing more intensive tasks. One thing to keep in mind is that accessories like the keyboard and stylus are sold separately or in a bundle, which adds significantly to the overall cost. Also, while it’s marketed as a laptop replacement, the typing experience with the keyboard cover doesn’t quite match a traditional laptop—especially on your lap. Overall, the Surface Pro 11 is a great choice if you prioritize portability, touchscreen functionality, and the versatility of a tablet-laptop hybrid. Just be prepared to invest in the full setup to get the most out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Good deal, runs fast and smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty good deal with the keyboard except it doesn't have the pen holder and charger and I had to buy the pen charger and pen separately but it does have a lot of memory and runs fast and smoothly so far. I haven't had any problems running my software programs yet so that's good and the battery holds up pretty long. It a little bigger than I thought it would be but I'm getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    surface pro 13"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Surface Pro Copilot+ PC with the keyboard bundle, and it has exceeded my expectations. The 13” display is stunning—crisp, vibrant, and perfect for both work and streaming. The Snapdragon X Plus processor handles multitasking effortlessly, and the 16GB RAM ensures smooth performance even with demanding applications. The keyboard is comfortable and responsive, making it easy to switch between tablet and laptop modes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect Blend of Power and Portability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional device with the 2-in-1 design is incredibly versatile, effortlessly switching between a laptop and a tablet mode, which makes it perfect for both work and play. fast processor and ample RAM handle multitasking, heavy applications, and even creative tasks like photo editing with ease. The vibrant colors and sharp detail pixels enhances everything from professional work to binge-watching shows. One standout feature is the Surface Pen compatibility, which adds a new level of creativity and precision for note-taking, drawing, or annotating documents. Plus, the lightweight design and all-day battery life make it ideal for on-the-go professionals. Overall, the Surface Pro combines portability, power, and premium build quality, making it one of the best laptops for anyone seeking flexibility and high performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    The **Microsoft Surface Pro Copilot+ PC (13", Snap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Microsoft Surface Pro Copilot+ PC (13", Snapdragon X Plus, 16GB RAM, 512GB SSD)** is a sleek, lightweight device that balances portability and performance. The 13-inch display is vibrant and responsive, and the Snapdragon X Plus chip with 16GB of RAM handles multitasking smoothly. Battery life is impressive, lasting a full workday with normal use. The included keyboard is comfortable and doubles as a cover, enhancing portability. Running Windows 11, the device offers seamless integration with Microsoft services and is flexible for both tablet and laptop modes. Overall, it’s a high-quality, versatile 2-in-1 device, ideal for work and personal use, though it comes at a premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Surface Pro Amazing battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with my new Surface! As a long-time fan, I previously owned one in 2015, but returned it due to limitations in technology at the time. Fast forward to today, and I'm blown away by the advancements. The battery life, in particular, has exceeded my expectations. During a recent trip, I used my Surface for school work on a plane and in a car, and was surprised to find 60% battery life remaining when I went to recharge. The device handles demanding tasks with ease, including CAD work with Fusion 360. While the Snapdragon X Elite might be better suited for intensive CAD work, my Surface serves as my go-to device for on-the-go use. In comparison, my gaming laptop's battery life pales in comparison, lasting only half as long as my Surface. I'm also pleased that I held onto my Microsoft Mouse from years ago – it's been a great companion to my new Surface!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Perfect Computer For School and Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my aging HP gaming laptop since I am currently in the military which requires me to travel often and also taking college classes. My wife has the Surface Go which is the smaller (and older) version of this and after trying that I decided that this would be perfect for me. That turned out to be try because after 2-3 months of using this including traveling with it I have found it fits my use case perfectly. It’s compact so it packs easily. It has a relatively large case variety available so I feel confident when it’s getting tossed around in my bag. It has an insane battery life for as powerful of a device as it is. Even the included keyboard feels good to type on. I honestly think for a college student this is a much better option than either a traditional laptop or a tablet (such as an iPad) as you really do get the best of both worlds.

    I would recommend this to a friend
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