Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1197 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,197 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Its compact and significantly better than many other laptops PCs out there in the market. I also bought the keyboard and mouse, and they make a valuable add to the product. So far the computer has been holding up its quality and new windows is simplier and faster to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Silicon Met Its Match

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love/Hate Relationship

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. you can easily go from tablet to laptop. the keyboard self charges with the tablet no need for an extra cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, lightweight, sleek look. Works great with attachable keyboard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Device, But Not for Adobe Users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about the Surface Pro Copilot+ PC (11th Edition) the design is sleek, the performance is great, and the battery life is impressive. However, I bought it for work as a graphic designer, and unfortunately, most Adobe apps aren’t available as full versions on this device due to its Snapdragon processor. This was a dealbreaker for me, as I rely on Adobe’s full suite for my work, so I had to return it.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Rasha, Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. snapdragon

  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. It is perfect for traveling and for school, it has a nice slim design and don’t let that fool you because this thing can do it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love it. Everything I use is either compatible or I can use the emulator. It is fast and responsive. Screen is great, a major improvement over my Surface Pro 6 which is what I upgraded from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, super light and fast. I can take everywhere. Highly recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been great. I needed to get something that ran windows for one of my classes but this tablet has proven to be super useful. I’ve taken it with me when traveling because it’s much lighter than a laptop. My husband has used it during officiating a wedding which kept the look sleek and professional. Overall has been a great solution to a couple of issue with additional perks that I didn’t think about prior to purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far, screen is absolutely gorgeous, speakers sound great and get super loud! Working perfectly as my replacement for a tablet and computer as all in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every college/university student should get this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a productivity beast. If you are thinking about getting this for school, go ahead and open your wallet. This has been amazing for my college classes, working quickly and efficiently. I was initially worried about the little storage, but i haven’t run into any issues yet. Using this with the keyboard and stylus makes it perfect for my uses. Instead of getting a macbook + ipad + apple pencil combo, this has literally saved me. Only issue is trying to see the screen in direct sunlight, but that’s easily resolved by putting the brightness up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fantastic Surface Pro 11th edition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oled display. The processor speed is completely out of this world - fast like lightning! The touch screen feature is cool. Navigating through various sites, files and documents is so so cool. I am super pleased that I am getting value for the amount spent on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Review I think, And Your WELCOME

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Day, and not only do all features work as expected, and all promises were kept but it manages to do those promises and claims all on day one and still while being lazing fast. I played Raid Shadow Legend and am getting amazing performance. Just a small keynote is that the Windows Recall Feature, and the feature where you talk to copilot while gaming as of yet isn't even out unfortunately. Battery also is just as good as the claims were watching YouTube for about 13-13 1/2 hours with 100% brightness and volume. Just in case anyone cares like I do with previous laptops it does have a HDR certification by VESA :) Speakers are also crisp and loud with no distortion. Cameras are super clear and sharp without any lag. So, for a recap all claims and promises giving high expectations met or exceeded my standers. fully Functioning with from what i see no glitches and most things appear to work on day one. Just thought this would Help out some people :) Your Welcome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard continue to unpair with teh laptop and can power on and refuse to turn off and get hot

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Kemzo, it’s normal for laptops to generate heat during intensive tasks. However, if your device consistently runs hotter than expected, try switching to a more efficient power mode and ensure it has adequate ventilation snapdragon

  • Rated 5 out of 5 stars

    Surface pro- for Pro's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I wanted, and needed! As a Realtor, having a portable, lightweight computer is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, its so light to take around and I have mine in a pelican case to carry around because I dont want to damage the screen or the keyboard but its a good computer. Does alot even working on some CAD ideas for 3D printing. Wouldnt trade it for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend