Customer Ratings & Reviews

I love my Surface laptop. It is a good laptop for work and entertainment. It has a sleek design, a high-resolution touch screen, and a comfortable keyboard. It is fast, reliable, and easy to use.

Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

Love my Surface, best of what i need it to do and light to boot...

I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

excellent device - super happy with the performance, weight and style

Purchased as a good travel device. Battery life has been great and weight is minimal.

Excellent response time and very nice display. It wouldn't hurt to add a microSD port

Great display. Very sharp. Processor speed is excellent. I use it primarily for work so haven't watched movies on it. Short videos appear crisp so movies should be equally impressive. Touch screen is very responsive.

I love the portability of this device. The screen is great and its so handy.

Smooth, excellent to use . Clear, light and easy to carry

Computer is Very sleek and practical. My daughter loves it and looking forward to using it for college

Thank You for your service product is working amazing

Way too expensive for the performance. The device was lagging on Goodnotes for note taking when i had more than one tab open in Firefox. Pretty abysmal given the price range and core audience being students and artists. The build quality was great and it. Felt very premium. Too bad the performance was not good.

My daughter loved her new computer. It is fast and able to handle her drawing and animation apps. It is also light enough for her to carry around.

A faster computer and small one, pretty and good price.

Nice screen, operates smoothly, but hefty price tag

First Day, and not only do all features work as expected, and all promises were kept but it manages to do those promises and claims all on day one and still while being lazing fast. I played Raid Shadow Legend and am getting amazing performance. Just a small keynote is that the Windows Recall Feature, and the feature where you talk to copilot while gaming as of yet isn't even out unfortunately. Battery also is just as good as the claims were watching YouTube for about 13-13 1/2 hours with 100% brightness and volume. Just in case anyone cares like I do with previous laptops it does have a HDR certification by VESA :) Speakers are also crisp and loud with no distortion. Cameras are super clear and sharp without any lag. So, for a recap all claims and promises giving high expectations met or exceeded my standers. fully Functioning with from what i see no glitches and most things appear to work on day one. Just thought this would Help out some people :) Your Welcome

Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying