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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1366 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as a high-performing and portable device with a fantastic battery life and incredibly fast processor. The screen quality and lightweight design are also appreciated. However, some customers have expressed disappointment that the keyboard is not included and have reported issues with the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,366 reviews
  • Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I have bought. It was time to upgrade. My first one is 10ys old. I loved it and love the new one too. I run my business from it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    love my surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over the past 15 years, this is my 4th Surface. functions like a desktop computer with convenience of tablet. smaller size than laptop easy for ravel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine definitely increased productivity 30%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy new surface computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new surface computer. The salesman really showed me the difference in the comparison of the surface versus other computers. He was honest and fair about the different products. I feel about the best one for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SURFACE for the Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little Tablet. Our offices use about 15 of these bad boys and it really lets us be mobile in the office. Other PC companies need to follow their example./

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it very much! Very easy to carry having good with college stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface pro + co pilot Works very well , was worth it, the price was also good and the in store service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/computer. So far no problems and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality 2 in 1 for school and work. Wonderful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 years over all good for schooling . Battery life is short depending on what you use it on. Overall good product

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I replaced my old Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 13 yr old Surface Pro3 with this. I love it. I was afraid to replace my ole Surface because I liked it so much, but this is even better. Really love the OLED screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..small (not too small) and powerful. Easy to transport and work on the road. I recommend this to anyone looking for a laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a portable, successful product. The Snapdragon processor, in particular, is incredibly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Surface. The new screen and speed are incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to and more. light weight and very easy to use.

    I would recommend this to a friend