Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $200
The comparable value is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1366 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as a high-performing and portable device with a fantastic battery life and incredibly fast processor. The screen quality and lightweight design are also appreciated. However, some customers have expressed disappointment that the keyboard is not included and have reported issues with the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,366 reviews
  • Rated 5 out of 5 stars

    The best machine so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I come from a strong belief that only an Intel processor based machine can solve my needs and I’ve always kept my minimum requirements at Core i7 level. I bought this model with lots a skepticism and I’ll not shy away from saying how much I could’ve been wrong. The machine performs like a breeze. Though I’ve had it for only one day so far, I’ve felt no difference switching from Surface Laptop Studio to this one in terms of performance or accomplishing my tasks. I use Adobe Photoshop and Lightroom heavily and happy to see an Arm native apps. Look forward to Adobe for an arm native Lightroom classic. Still more time to spend with this machine and get the feel for it. So far I’m loving what I’m seeing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is everything in a nut shell. Build and looks awesome. Do your research. If you want the pen buy the keyboard with the charger or you have to order a pen charger from Microsoft store in order to charge it. Triple check all software your planning to run on it. Due to the snap dragon (witch yes I new could be a problem) turns out many things that do have windows support don't fully work in the snap dragon architecture and the amount of trouble shooting to find out what you need to do means spending more time then it is worth to make it work. The other problems are the touch screen it self switch is 50/50 it works but not as smooth as other tablets witch is the limitations of windows it self. If your willing to spend the time on it and get your apps to work correct it isn't a bad deal but not recommended at the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 11 for the “WIN” and Best Buy for the game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, still learning but thanks to owning one for 10 years like it that has helped! The downloading of old computer was great and the manager of the store was able to settle a mix up in my order in a hurry as I needed to get back to my Vet husband that is bedfast. My new computer is stellar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy tablet

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is my favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet, very sleek, professional very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for small business and travel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far. Work perfectly and fast when used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i was looking for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what i was looking for. Delivery was fast and the product is working perfectly. Thank yoo, BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC Tablet out there.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. We are happy with the design and the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Copilot+PC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. I have had no early issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 13

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for college, perfect size, not to big and bulky for my limited class space. All the programs woek amaIng, doesnt lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. We have been surface pro fans for 15 years and this on checked all of the boxes. They price matched for a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. Light, fast, perfect for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding, light weight fully functional laptop. This replaced an older version, the software and computer capabilities made it a logical choice to replace my other computer. The compact size and light weight allow me to remain fully mobile as I go through work and studies. Great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surf the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light weight, easy to work and my best purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but the price stings a little.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface for medical school notes. So far it has been everything I was looking for and more, with notetaking and storage being an absolute breeze. Startup/restart time is lightning fast, and it has been very responsive and reliable. The only downside for me has been the price tag. That hurt a bit, but I figured investing in the best quality I could reasonably do for the sake of my education was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for wife and so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop which covered my basic needs and

    I would recommend this to a friend