Customer Ratings & Reviews

Excellent Product! I use it for the portability factor and it's easy to pack in a bag when I travel. I had an earlier version and have always liked Microsoft products.

Excellent computer for classes and personal work. Easily able to be traveled with.

Great product. Bought for wife and so far no complaints.

It works really well. As a student running a bunch of applications and tabs it doesn’t overheat and I like that it’s not a heavy laptop.its worth the purchase! I get that because it’s a two in one, the battery life isn’t the best but I did expect a longer time than 6-7 hrs. Only downside

I love the computer; it is perfect for college and using it as a 2 in 1. Is super practical as well and not heavy to carry around.

Great computer so far. Work perfectly and fast when used.

Fantastic device, performance and battery are phenomenal. The Slim pen, I thought was going to be uncomfortable, but it works fantastic. Using with my USB-C enabled monitor, docks and charges with one cable.

Bought this for my son going into first year of college and told me that it has help him tremendously in pursuing his engineering degree

I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

Excellent product. Worth every penny make sure you get what you want do not cut corners.

Excellent laptop which covered my basic needs and

At first, I underestimated it when I saw how slim it was and assumed it was extremely fragile. However, after regular usage, I recognized that I simply needed to treat it with care, and not like a thin piece of glass. My only complaint is that the keyboard sold separately wouldn't reconnect after it restarts sometimes.

Love my surface !!! It’s compact and easy to use ! It’s great to carry anywhere

The OLED display is amazing. I definitely enjoy this better than the MacBook Pro. I would also recommend getting the pen if you are in college or just like writing. The only thing I haven’t liked is sometimes the keyboard does not work and I have to disconnect and reconnect it.

Outstanding computer! Loved my last surface pro and it continues to be the best on the market. Associates were so helpful with my questions about the product. Thank you Best Buy!

the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

Great laptop. Easy to use , lightweight and durable.

Traded in my MacBook Pro and I’ve always been an Apple fan. But this by far is an amazing laptop! I highly recommend this for individuals who have their own business. I am a contractor and this allows me more flexibility when completing data task for my clients.

The OLED display is awesome, love watching videos on this PC. Its also easy on the eyes for extensive work