Customer Ratings & Reviews
- Model:
- ZHY-00001
- |
- SKU:
- 10148464
Customer reviews
Rating 4.6 out of 5 stars with 1366 reviews
(1,366 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Pro as a high-performing and portable device with a fantastic battery life and incredibly fast processor. The screen quality and lightweight design are also appreciated. However, some customers have expressed disappointment that the keyboard is not included and have reported issues with the USB ports.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Surface pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent surface loved my 1st one tooo! Its way worth the money
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Does anyone everything you need! We won’t buy any other kind of laptop.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Best of Both Worlds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great versatile option for people who need the functionality of a tablet and a computer. I was carrying an iPad for my teaching, and my MacBook for my more serious tasks. Now I carry one device, and I am so glad I made the switch.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Surface Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light and slim. Fits easily into my work and travel bags.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend Rated 4 out of 5 stars
Excellent hardware for most users.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hardware for most users. This is so close to being my perfect mobile device. The only big limitation is compatibility with software and drivers. As this is an ARM device do not expect there to be full support. We are still early so I hope this improves over time.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
New Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
2nd surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my 1st surface 3 for the past 6 yrs. Just started giving me problems and decided to upgrade. The surface 11 has been amazing. Everything about it is better.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised by how nice this laptop is. The keyboard (with pen) is detachable. The main body of the laptop has a big screen and it's easy to see. Pictures and videos are clear. It has a kickstand, allowing the screen to sit up for easy viewing. It cost a bit more than some other laptops but it was worth the extra - going back to school i needed a fast and reliable laptop with plenty of memory.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 4 out of 5 stars
Mostly good, mostly expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great option for people looking for a tablet experience but still want the full functionality of a Windows laptop. I just wish it was cheaper. Battery life is great now that they are using ARM architecture. The display on the OLED version is extremely nice.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer with good battery life, bright screen. Not sold on ARM yet as one of my pdf printer drivers won't work on ARM and I have 1 program that shuts down any time after I save the file. Everything else is great.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great for Business Travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for travel and boots up quickly. A bit heavy when compared to my Lenovo Yoga 9i but it's a great unit!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend Rated 5 out of 5 stars
A great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A superb computer .Great value. Performance is flawless.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
great purchase!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my 8 year old surface pro. It's wonderful to have all the updates and I love the sleek black. My old one was silver. Got the super soft alcaterra keyboard. Love it! Two days after I bought it I got a $250 price adjustment too!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Must try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase experience was great. Found the model on the app and picked in at store within an hour. Surface laptop is great too! All the functionality of a PC and also the convenience of a tablet
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend Rated 3 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is ok with good display and battery life.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
I would recommend this to a friendBrand response from Snapdragon team
Posted .Hi pwong, thank you for sharing your positive experience with the Snapdragon X Series processor. We’re delighted to hear you’re satisfied! We did notice your star rating is a bit low compared to your feedback. Is there anything specific that influenced your rating?
Rated 5 out of 5 stars
Love the Surface Pro’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased thru the 3rd party option on Beat Buys site & it came new & in the box.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
New Microsoft Surface Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and works without issues. Very easy to also upgrade after to 11 Pro that i needed. No problem with performance at all - very satisfied!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product , 100% recommended, good price and nice look
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Surface Pro Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a Surface Pro for nearly 10 years, this is my 3rd. Great screen, fast i7 w/16gb RAM. Replaced the drive w/1tb for lots of storage. Caught this one at the Outlet Store for a great price!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend




























