Customer Ratings & Reviews

Excellent product from Microsoft. Amazing Surface Pro model with advance and fast operating system. Highly recommended to buy everyone and specially to Microsoft surface user.

great mothers day gift to my mom who needed a new computer and tablet

My Surface Pro (11th Edition) was just what I was looking for in a tablet. The pen works very good for drawing. The storage for the pen in the keyboard is a nice location.

It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

The unit itself is great to use but the Microsoft keyboard will work only about 25% of the time. The other 75% of the time I have to detach and re-attach to make keyboard work. Wish I knew about that before buying. Would recommend if you are OK with not using the keyboard.

Great device from Microsoft for all productivity needs. This device is a blessing for all working class professionals. Touch input is a dream with great haptic feedback.

My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.

My son is happy with it so I am happy and he is using it lot

The help I received purchasing my computer was super helpful I really appreciated it since I didn’t know to much about the product. Thanks.

Good product to use and got immediate response for pickup

Great! I love that its a laptop and tablet in one.

Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

Everything about this product was perfect except for the internet connectivity. I suspect it's a one off problem and I just happened to have gotten a faulty one that fell through a crack in the quality assurance process. Thankfully, best buy protection plan kicked in and I wa able to return it for a different brand.

Great Sales and Geek Support services were provided.

Display is amazing. I have paired with new detachable keyboard and the pen holder is a plus. This is my 4th Surface and favorite- the graphics/display are a differentiator.

I did not realize that this CPU does not work with lots of different software since it is not AMD or Intel. So even though I was running MS Win 11 Pro on this device, I couldn't install on this PC. I spent two weeks trying to install until I stumbled on this fact while trying a workaround using docker. I am now trying to get this returned to best buy even though I am passed its return time, which must be only 2 weeks. Same on Best Buy for such a short return window and Microsoft for not warning people. I have I can return this and get a credit for my $500 MS Support charge.

Slick, fast (operation and charging), convenient Pen feels much better than I thought

Great product overall, but had to warranty it because the speaker mesh started coming out

Very deceptive ad. You are only buying the screen. No keyboard. And can’t be used on lap as regular laptop can.