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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1227 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,227 reviews
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Works great and is perfect for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a surface pro 5, and I couldn't be happier. The OLED screen is amazing, and it performs very smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet with some downsides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface for my daughter for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this product for college. It's been amazing. Only thing I don't like is that it doesn't come with the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you’d want in a Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 works fantastic. Took a little bit to learn windows 11 but its a work in progress. I previously had a Pro 5 and this one is slimmer and looks great. The price was right as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, very convenient. Very happy with this purchase. Added keyboard and mouse and works great. Exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, gorgeous, and the AI features are really helpful. I use it for college and it had been very good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this surface pro is awesome! it performs great and it starts right up. it runs so fast compared to my old hp laptop. I love using the smart pen on it and its light and easy to cary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love, just one set back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am so excited to use it in college! However I wish the keyboard would have came with the computer. Battery life is good it last over 3 days without charging. Though dies real fast when you play games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Surface tablet to date and worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Surface tablet to date. It's fast, doesn't get hot like the Intel Chips, touch screen is smooth, OLED is fantastic, long battery life, and Prism emulation works on majority of the X86 apps I have thrown at. I gave it four stars because they killed Android emulation on these new ARM chips so you won't be able to run WSA especially Bluestacks etc... So if you are going to buy this for the Android apps, wait till they fix it. This is the only reason why I returned it, but everything else is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I replaced my old Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 13 yr old Surface Pro3 with this. I love it. I was afraid to replace my ole Surface because I liked it so much, but this is even better. Really love the OLED screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not there yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. Love the form factor and compactness of the device. A little awkward with the key board holding on your lap or small areas. I had issues with loading software and errors. Updated all drivers and discovered I guess with the Microsoft ARM not everything on a normal laptop will work. The screen and pen were nice but overall it ended up being more of a hassle than making things easier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

    I would recommend this to a friend