Customer Ratings & Reviews

This was my third Surface Pro (I had a 6 and an 8). While the display is gorgeous, this has enough issues with compatibility that it should not have been released. It's been out long enough now that these should have been resolved. The biggest issue is that there are no drivers for many standard printers. When I finally got my printer to work at all, it took about 90 seconds to spit out a page. With my SP8 (intel processor) it's about 10 seconds. I have an HP OfficeJet 9010, so this is not some obscure hardware. I have looked online, and several people have complained that it is not compatible with most common printers. Evidently there are problems with other peripherals, but I did not experience these. I did find some of my software is not compatible with ARM (including a driver updater). I exchanged the first SP11 I bought because it started to have a null pointer error on a bunch of operations. I tried to do a factory reset, and it went into an infinite loop without halts. I got a second one, and that is when I found the printer problem. I decided to return that one, and tried a factory reset on that one, which also could not complete. I am not a gamer, and don't need most of the features where the ARM architecture shines. Also, I am not a fan of AI assistants, as the generate a lot plausible junk, so any advantage you might get with ARM for copilot is irrelevant for me. So - not a fan, here. But if you are ok with the limitations of ARM architecture this Surface Pro would be a good candidate.

This is my 5th Microsoft equipment and love it, use all the time; for work, for entertainment, for browsed. Highly recommended

This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!

Great product. Sleek product and user friendly. Very mobile

I love it! I am so excited to use it in college! However I wish the keyboard would have came with the computer. Battery life is good it last over 3 days without charging. Though dies real fast when you play games.

Everything you’ve read is True. Really is faster. Really does last longer. No regrets

So far so good! Runs quiet, fast, works for what we need. Returned for a better deal.

I love my Microsoft Surface Pro. It's the perfect size to take with me when I am on the go.

Like the excellent design & flexibility. Its ultra-thin, lightweight, built-in kickstand works as both a tablet and laptop. Battery performance is excellent. Work Up to ~14–15 hours in real-world usage. ARM-based Snapdragon chips are very power efficient. Impressive Display. Excellent refresh rate for smooth scrolling.

Sure, it's expensive. It's worth every penny. This is simply an amazing device. It's so powerful and portable.

My husband love his gift ,this surface pro works so good and fast for everything

This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

Amazing device, Love it. Screen is amazing, very fast, and great response time

Very happy with this computer. Fast and portable. Get the upgraded keyboard, though!

This has to be hands down the the best two in one laptop out there the 13 inch old screen is a pleasure to watch the attached tablet the flexibility to remove and not need. It is a game changer. It’s fast enough to take care of your daily needs a little bit more extra work, design presentations documents it does everything. I would always recommend this.

The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

Love the oled display. The processor speed is completely out of this world - fast like lightning! The touch screen feature is cool. Navigating through various sites, files and documents is so so cool. I am super pleased that I am getting value for the amount spent on this item.

Easy to use. Powerful speed. I would highly recommend this device!!