Customer Ratings & Reviews

Love the quality of the computer. The vivid sharp clear images on screen are fabulous. The foldable stand allows for the computer to be used with ease in various places. I recommend the surface pro 11 to be considered if in the market for a new purchase.

Works Very Well. I love the material and shape. Works great for gaming.

I would never go from this back to a laptop for non gaming usage. The Surface makes things so easy for use all around the home as a larger tablet, but also allows for things like spreadsheeting for our small business on the same device.

I owned a Surface Pro 4 for 9 years and while I had some issues with it from time to time, not being a tech-oriented person, as I have my Best Buy membership, I had Geek Squad assistance when necessary - so it all worked out well. When I was shopping for a replacement, I was never advised that the newest Surface Pro's ARM processor causes a major issue when it comes to compatibility with other devices (in my case, printers - and not just mine, as I discovered upon deep research). I bought a Canon PIXMA TS-6420a printer/scanner and, to make a weeks-long story short, nothing that anyone could do will make it scan - and only by the sheer luck of getting someone at Canon's support who persisted and came up with a workaround am I able to print. After numerous Geek Squad sessions, two wasted trips to see them in person, untold days of research, help from a tech expert in my family, and so much frustration that no one - neither Microsoft nor Best Buy - advises customers of this compatibility issue, I called Microsoft Surface support, only to be told the same thing that store Geek Squad staff said.. "Get a different laptop!" Even Microsoft can't guarantee that any particular printer will be compatible with this device. So unless you are really comfortable messing around with your laptop's tech and/or don't need to connect your laptop to any other devices, my advice is to purchase something else with an Intel processor. Yes, this is a nice laptop otherwise, but I've been to you-know-where and back and still can't scan - so I have only half of the functionality of my printer/scanner. At this point, I'm so discouraged and disappointed with the lack of advice I received when shopping online, with the conflicting information I did receive post-purchase, and with Microsoft's refusal to forewarn the public and/or find a way to fix this issue that I no longer trust anything I read or hear with regard to tech and don't even have the energy to look for something else.

Excellent device, 100% recommend, easy to use and setup

Great computer. Works like dream. Set up easy and has all the bells and whistles

Quite simply, this is exactly what the Surface Pro was always meant to be. Perfect for writing notes or lectures, writing papers, doing computations, doing administrative work, etc. Insanely good battery life. Beautiful OLED display. A smashing victory for Microsoft.

The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

I love my new laptop. Works great and is perfect for on the go.

This laptop is perfect for my graphic design needs. It doubles as a tablet that I can use for drawings. Very fast and handles all of my design software easily.

I have had 4 other Surface computers, and this one has been the best! It is super snappy and makes work on the go really easy!

best tabled I have owned. Fast, great screen, and performs better than my surfacebook 3.

I love my new device!!. It's fast, it's so pretty in the blue. I named it BlueBayou. Beautiful clear picture/display when watching movies and videos. The sound is AMAZING! The bluetooth keyboard is great as well! Very satisfied with my purchase overall.

Excellent for school, easy to navigate, battery last long time, graphic design cool.

After researching options, I purchased this. Love the native Windows interface and it's speed and utility. My area of discontent is that Windows Subsystem for Android does not work; my understanding is that it is no longer supported. Bad decision by Microsoft. Gating Android apps reduces the usefullness of the device.

Love how sleek it is and the touchscreen works great!

I was excited to get this. I have a nearly 2 year old Surface Pro 9 that I love, and wanted the newer version and the newer keyboard. Downside was several of the apps I use right out of the gate can't be installed due to the ARM architecture. I could have found alternatives to work around that though. Yes, it would be a downside with most things running in emulation mode, since that just adds another layer of processing that slows things down some, but I doubt it would have been noticeable to the naked eye for me for the programs I use. Some technical reviewers mentioned that the battery wouldn't last as long though with many things running emulated, so that could have potentially been an issue. Screen was alright - I have OLED's all over, my TV, my 49" monitor in my office, even several of my HP laptops. So I'm used to it, and this really didn't jump out at me for anything outstanding. It was just a screen. Slightly better than my Surface Pro 9, but not much noteworthy. I was VERY disappointed with the lack of this speed everyone kept talking about. Reviewers all over nearly foaming at the mouth about how fast it was. And I just didn't see it. Running Office 365's newest version, no better than my SP 9. Boot? I was totally disappointed with boot times. My surface pro 9, on a brand new clean install of Windows with nothing else installed yet, boots 4 times faster to the desktop than this thing did. This was anywhere from 30 to 40 seconds from hitting power, to having Windows Hello get me to the desktop. There is no way I'd want my daily driver computer to be that slow at boot. Shutting down was marginally better. Sound levels were fine, but my Surface Pro 9 barely makes noise either. I really wanted to enjoy this, but I ended up returning it since I just didn't see anything that warranted making me leave my Surface Pro 9.

I’ve used this for graduate school for about a month now. It works great and is very capable. Runs all of my statistical software with ease! I also love how I can detach the keyboard and use it as a tablet. It makes reading much more comfortable!

This thing is fast. Amazing speed, expandable storage, and such a clear picture.

Love it. So easy to move around with and still have amazing performance.