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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1366 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,366 reviews
  • Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , 100% recommended, good price and nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best device ever. It is extremely portable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. The picture is great as well….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimal and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal and easy to use. I owned the first model that came out and haven’t had one for almost 10 years. The surface is great for personal and business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent both on purchasing and setting up. The sales people were helpful and patient. I appreciate all the help I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing with small caviot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for College and she is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Surface Pro I have had. it is very quick, runs windows 11 nicely, and is a great laptop and tablet combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thru the 3rd party option on Beat Buys site & it came new & in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superb computer .Great value. Performance is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet with some downsides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so pretty. I’m using is for school. Had to upgrade my old surface. I got the second tier, and great purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great computer with excellent battery life. Most apps run absolutely perfectly even without a native ARM app. The only program I have not had run so far is VPN services for x86 machines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to work with as my previous Surface. It does have good storage and a good size screen. I do not enjoy the Copilot feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything I want it too. I particularly live its screen clarity and speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice small, powerful device. The lack of ARM compatibility can be frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. KC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KC- So far buying and using the laptop have been great. Up to now I love it and would recommend this product to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nifty little mini laptop is fast and the integrated Microsoft software is really helpful.

    I would recommend this to a friend