Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1239 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,239 reviews
  • Rated 5 out of 5 stars

    Great machines

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple microsoft pro. We used them for everything. Thankfully they have lasted for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent option PC + table

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and its too light!! Although I though the battery will be better, its not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It fulfills all my needs and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Notebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quick as newer more expensive Surface notebooks but well worth the lower price. I have owned several Surface before of different sizes - always pleased with my choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THIS UNTIL YOU UNDERSTAND ITS LIMITATIONS

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that this CPU does not work with lots of different software since it is not AMD or Intel. So even though I was running MS Win 11 Pro on this device, I couldn't install on this PC. I spent two weeks trying to install until I stumbled on this fact while trying a workaround using docker. I am now trying to get this returned to best buy even though I am passed its return time, which must be only 2 weeks. Same on Best Buy for such a short return window and Microsoft for not warning people. I have I can return this and get a credit for my $500 MS Support charge.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi AndyO, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 5 out of 5 stars

    New Surface 13”

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is amazing. I have paired with new detachable keyboard and the pen holder is a plus. This is my 4th Surface and favorite- the graphics/display are a differentiator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ Confidence!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a 'only Apple' guy, until the Surface Pro. The Surface Pro, and all related products, are ultra durable and reliable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new Surface Pro! It's exactly what he was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast computer definitely more than I thought it was when I first was looking into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT SURFACE PRO

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMPUTER AND PRICE - LIGHTWEIGHT AND EASY TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use in college and he absolutely LOVES IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Functionality is good, it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works great however i don't think it is as fast as my surface pro 4. Still learning all the in's & outs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great tablet, but I wouldn’t recommend buying it if you want all the normal functions a laptop comes with. This thing isn’t compatible with anything because of its ARM64 processor. Adobe Illustrator cant be used, I can’t connect my label maker to it because it’s not compatible, not even my office copiers can connect. It’s just not great for the purposes of a laptop, and you could get a tablet for much cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of the Microsoft Surface Pro - Copilot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Surface Pro owner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so satisfied with my first Surface Pro, when it was time to upgrade this purchase was the logical choice. So far I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Left Apple for Surface

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I have always been an Apple guy, but went out on a limb purchased the surface and absolutely love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible with EVERYTHING

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Yes, it is "nice," but USELESS. With the new systems it won't connect to any other devices, not even basic mice, and seems to be absolutely incompatible with everything. This is the biggest mistake purchase I've ever made and I highly highly recommend looking into something else. Even if it is listed as compatible with another type of device, I guarantee it is not. I'm an illustrator and got this for my work and now cannot use any mice I have tried, cannot use my nice Epson V600 flatbed scanner to scan my work, cannot connect to any printers, nothing. I even had my family, who all work in IT, take several long hard looks at it to try to get it to pair with anything and none of them could make it work either. Phenomenally upsetting waste of money. Don't do it. If you do make the mistake of getting it, make sure to immediately try to pair it with anything you might want to use so that at least you can return it within the return window.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, not improvement over past models

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. I thought it'd be faster than Surface Pro 8 or 9, but it is not. I thought the battery would last longer than the Surface 9, but it does not. I expected it to be more responsive than the previous versions but it is not. The price is good.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi AdamL, Snapdragon X Series processors are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and display brightness, as these factors can significantly affect battery longevity. Additionally, restarting your PC and ensuring you have the latest updates installed can also help optimize battery performance. snapdragon

  • Rated 5 out of 5 stars

    Recommend every one

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase... recommend every one...

    I would recommend this to a friend